Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.
Refine
-
By rating
Great team, fast responsive, helped us with FB connection troubles
That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍
Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Tracy
Very practical, solve the problem and team respond perfectly in time. Will continue to use，thank you
Hi FOCALLURE ONLY OFFICIAL SITE,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega
Hi Beauty First Spa
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Joyce was very helpful with getting the app installed. Easy and straight forward, would recommend :)
Hi, it’s great to hear that you had a positive experience with Omega’s Facebook Messenger app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Joyce from Omega
Truly flawless. The best customer support I ever experienced........................................
We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Exceptional customer support. Always feel welcome. Very rare these days! Highly recommend...........
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!
Thanks,
Lynn
Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................
I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!
You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
The support were really quick response and nice UX for the user. Really good and easy to use that app.
Hi Apolo Stationery Myanmar,
Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team
