Omega Facebook Pixel, Meta Ads
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (990)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app delivers accurate Meta tracking and better ROAS, with purchase data closely matching Shopify and Ads Manager and high Event Match Quality. They find it fixes common pixel issues, supports multi‑store use, and centralizes pixels, CAPI, and feeds. Setup is quick and no‑code, and performance is stable long term. Support is frequently praised as fast, hands‑on, and great value for the price.
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The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
good
Thank you so much 🙌
We’re glad to hear you had a good experience. Your feedback means a lot to us!
If you ever need anything else, we’re always here and happy to help 🚀
super friendly and helpful support team :)
Thank you so much for your kind feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear you found our support team super friendly and helpful. Creating a positive and supportive experience for our merchants is something we truly care about, so your words mean a lot to us. Thank you for your support 💙🚀
GOOD!
Thank you so much for your feedback! We’re glad to hear you had a good experience. We truly appreciate your support 🚀
10/10
Thank you so much for the 10/10 🙌
We truly appreciate your support and are thrilled you’re having such a great experience. That kind of feedback means the world to our team.
If you ever need anything at all, we’re always here to help 🚀
The best Meta tracking events app. And so great support, specifically Esther.
Thank you so much for your amazing feedback on Omega Facebook Pixel Meta Feed App 😊 We're truly honored to hear you consider it the best Meta tracking events app! It also means a lot to know that Esther could provide such great support for you. We’ll be sure to share your kind words with her — your support and trust truly motivate our entire team 🚀💙
Good service, easy to install and good tracking. I recommend!
Thank you so much for your fantastic review! 💙
We're so happy to hear that Omega Facebook Pixel Meta Feed app has been easy to install and is providing the reliable tracking you were looking for. 😊 Making setup simple while delivering accurate performance is exactly what we aim for.
Your recommendation means a great deal to our team and inspires us to keep improving every day. Thank you for choosing Omega Facebook Pixel Meta Feed app, and if you ever need a hand, we're always here to help. Wishing you continued success with your store! 🚀
I have been using the app for two years or so and I did not have any issues. However, today I noticed some issues with pixel and event tracking on the website and I contacted support. They helped me very quick and effective. I recommend the app to every Shopify merchant. It is very important to have correct tracking data. 5 stars!
Thank you so much for your amazing review and for being a loyal user for the past two years! 🌟 We’re thrilled to hear that you’ve had a smooth experience overall and that our support team was able to quickly and effectively resolve your tracking issues. 😊 You’re absolutely right, having accurate tracking data is essential, and we’re so glad the app helps you achieve that.
Your recommendation means the world to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out, we’re always here to help. 🙌✨
Do not install this app.
Support is slow, and when they do reply, they promise deadlines that are never met.
If you rely on Facebook Ads for your business, FORGET THIS APP
Hi there,
I'm truly sorry to hear about your experience with our app. We understand how vital reliable support and timely solutions are, especially when it comes to managing your Facebook Ads for your business. I apologize for the delays and unmet deadlines you've encountered.
Our team is actively working to improve our support processes and resolve the issues affecting the app feature. Your feedback is invaluable in helping us make these necessary improvements.
Please reach out to us directly at support@omegatheme.com so we can address your concerns personally and provide you with updates on our progress. We are committed to earning back your trust and ensuring that our app meets your business needs effectively.
Thank you for bringing this to our attention and for your patience as we work to enhance our service.
Best regards,
Kaylee
Customer Support Team Leader
We have been using the app since September 2022.
The app works great to push our data to our meta pixel from Shopify.
We had a major issue with the tracking (checkout didn't track) and Ben was able to resolve it within minutes.
Really grateful.
Thank you for sharing your experience! 😊 We're thrilled to hear that the app has been serving you well since September 2022 and helping you seamlessly push data to your Meta Pixel from Shopify. 🌟
We’re especially glad Ben was able to resolve your tracking issue so quickly, he’ll be delighted to hear your kind words! If you ever need further assistance, our team is always here to help. 🚀
Thank you for choosing our app, and we look forward to continuing to support your business! 🙏✨
