Reviews (5,769)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
October 16, 2020

Setting up my Facebook channel was simple and straight forward. We however encountered a problem setting up Instagram.

Imperial Jewelry
United States
2 months using the app
November 16, 2020

Good, but not that easy to set up. Specially if you are working with an external advertiser, for example an ad agency.

Leaving Dust
Mexico
8 months using the app
December 8, 2020

Easy to use, no issues as of yet. Need to have a play around though Hopefully it carries on being as good as it seems.

Labyrinth
United Kingdom
7 months using the app
December 18, 2020

I use this app to help me sell products on my social media platforms. I’m looking forward to applying this to my shop.

Wild Horse Watch Bands
United States
About 2 months using the app
Edited January 31, 2021

This is so awesome. This is so easy to use! Many thanks I will definitely be telling all of my friends to use it too!

3 Footed Monster
Australia
5 days using the app
February 18, 2021

Seems to be full of great/useful information Re How to expand my business. Looking forward to learning/using it more.

ArtOverstock.net & ArtTreeSF.com - Are Now Together -
United States
1 day using the app
December 30, 2022

I can no longer use my Facebook with my Shopify store. Why is that happening? If I can get some help that would great.

E-monae Jewels "LLC"
United States
Over 2 years using the app
Meta replied December 30, 2022

Hi There,

Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron

June 18, 2020

Buggy, a nightmare to install and absolutely no support available. Just what we have come to expect from Facebook inc.

Cooking Vinyl Australia
Australia
About 1 month using the app
Meta replied July 8, 2020

I'm sorry to hear that you found the Facebook app to be unsatisfactory and difficult to use, but thank you for writing your review and providing us with your feedback. If you require assistance with anything, please feel free to contact our support team directly at https://help.shopify.com/en/questions. -Victor, Shopify Support

September 4, 2020

Ha sido rápido y por ahora sin problemas. Ahora habrá que probar totalmente la aplicación y ver si de verdad funciona.

bdhome Marbella
Spain
27 days using the app
September 22, 2020

Its awesome, everything about it is awesome. Thanks very much for caring about my opinion, I also think that's awesome.

NABCO Industrial Supply
United States
7 days using the app