Reviews (5,777)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
Edited December 17, 2019

I can't even figure out how to connect my ads account manager. Most confusing thing ever! I would think there be more resources to help.

Do over Corner Store llc
United States
26 days using the app
Meta replied January 2, 2020

Thank you for writing your review and I'm sorry to hear that you've had this issue. The set-up process can be a confusing one if there is an error displaying, so I'd like to take a look at this myself and see if I can help. I will be sending you an email shortly to discuss this with you so please look out for my email and let me know if you'd like some more assistance on this. -Victor, Shopify Support

Edited January 3, 2020

Easy and great results. Much better returns than using FB business ads directly. The only problem is the limited 5 product slide shows

OGI-LTD
United States
About 1 year using the app
Edited August 11, 2020

We have gained so much information using this app to help us gain new customers on our website. Our sales have doubled since installing.

HairMadeEasi
United Kingdom
Over 1 year using the app
September 2, 2020

I haven't yet used the app as I am trying to install it. I am now trying to write a review that is more than 100 words so I can proceed

bondibasics
Australia
About 17 hours using the app
September 17, 2020

estuve esperando mucho tiempo esta actualizacion, ahora explorare todas sus funciones para saber si cumple con mis expectativas
genial!

Minimalista Muebles
Mexico
4 months using the app
Edited November 9, 2020

It was very easy breezy set up! Looking forward to use all its features and sell our products from Facebook, Instagram and run paid ads.

Tresor Collection
United States
About 2 years using the app
November 29, 2020

some days it works some days it doesn't complicated to set up in the beginning not linking accounts no customer service to call for help

Northern Roots Boutique Grand Forks
United States
5 months using the app
Meta replied November 30, 2020

Thanks for sharing your feedback! We do offer 24/7 live support via chat and phone! I’ve sent out to an email to you with a direct link and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

March 24, 2021

This app is easy to install in Shopify and it's fast to confirm. I didn't have to deal with coding, that made everything easier. Thanks.

BDifferent
United States
17 minutes using the app
June 17, 2019

I keep getting the Unable to login to facebook, please refresh page an try again. message when I try to login. Highly frustrating app.

Buck Scientific
United States
3 months using the app
Meta replied June 17, 2019

Hi there, thank you for providing us with feedback on Facebook Marketing app! There are a few possible causes if you're having connection issues so I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

June 20, 2019

This app needs serious work before putting it out there !!! All sort of issues and most of the features are not working or giving faults.

CHARMANIC
United Kingdom
9 months using the app
Meta replied June 20, 2019

Hi there, thank you for providing us with feedback on the Facebook Marketing app! If you're running into issues with a Shopify developed app, you can use the "Get Support" link on the app page to reach out to us. I have sent along an email to see what issues you've been facing in case you needed any further assistance. - JP, Shopify Support