Reviews (5,780)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
January 7, 2021

I used this to set up my store to facebook. I like the step by step check points to the process so you can start and finish as time permits.

Required Women
United States
16 days using the app
Edited May 5, 2020

Very difficult onbording and very little or hard to source support from FB. However we battle on as FB is needed for Instagram intergration.

TheGlamSquad.co.uk
United Kingdom
4 months using the app
Meta replied May 11, 2020

Thank you for the feedback. I'm sorry to hear that you've had trouble getting in touch with the Facebook team. I'd like to see if there's anything I can help you with here, so I will send you an email shortly. Feel free to reply there with any questions you may have about the app. Thanks! - Brie, Shopify Support

June 16, 2020

Had trouble setting it up and there was absolutely no support for getting it done. It still doesn't seem like everything is set up correctly.

CheerNotes
United States
5 months using the app
Meta replied July 7, 2020

I'm sorry to hear that you had difficulties using the app and that you did not receive the support you needed in getting it set up, but thank you for providing this feedback to us here. I'll be sending you an email shortly to offer my assistance if you're still needing help for the app, so please look out for my message and get back to me there if this is still the case. -Victor, Shopify Support

August 29, 2020

It's alright. Have problems with the app sometimes. Seems glitchy and buggy. Not very streamline in connecting FB page to the app in Shopify

Plus Size Rider Canada
Canada
About 1 month using the app
December 21, 2020

i'm excited to see how this will help my business to help me grow and succeed and reach more customers - hopefully increasing my emaill llist

SallyJGoodrichFineArt
United States
6 months using the app
December 31, 2020

great and easy to use. At first it was difficult for our business to connect to our social media but now it is as easy as a click of a button

Think Remedy
United States
11 minutes using the app
February 25, 2021

seems to be helpful. thank you. I love the convenience and simplicity in listing products. changes are sometimes difficult, but im learning.

TENDEN
United States
8 minutes using the app
September 11, 2020

I used this to connect to fb. I liked how it worked. It would be better if all info was on 1 page instead of having to jump from page to page.

emeraldandwaxdesigns
Ireland
About 2 months using the app
Meta replied September 23, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

September 30, 2020

I just added the app, but it's already looking promising. I hope to achieve better retargeting and take my marketing strategy to another level

Elmar
Israel
2 days using the app
November 10, 2020

Installing was easy, hopefully generating targeted traffic will be easy too. The hardest thing in e-commerce is generating meaningful traffic.

Qubits Toy
United States
About 1 year using the app