Reviews (5,770)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
May 5, 2026

Extremely frustrating experience with the Shopify Facebook & Instagram App. I’ve been trying for the last 3 days to connect my Shopify store with Facebook and Instagram, and nothing is working properly.

The catalog is not syncing, permissions are unclear, and the setup keeps failing without any proper explanation. What’s worse is the lack of effective support—there’s no clear guidance or timely help to resolve the issue.

This app is supposed to make selling easier, but instead it’s wasting time and creating unnecessary stress. Definitely needs major improvement in functionality and customer support.

Moonblushbymansi
Canada
1 day using the app
June 8, 2026

Terrible app don’t use Facebooks support system is god awful and do not want to help you at all

BetterPet Wellness
United States
7 days using the app
July 28, 2026

hard to connect everything

Nosotros Life and Spirits Merchandise Store
United States
5 months using the app
July 27, 2026

I'm learning how to use and it's all very guided!

Old Crow Mercantile
United States
About 1 year using the app
July 24, 2026

This is amazing!

TheGOATWallArt
United States
Almost 5 years using the app
August 13, 2026

Aucun support en cas de problème , juste un assistant IA qui tourne en boucle et répète les mêmes choses !

tshirtenfolie.fr
France
About 5 years using the app
July 24, 2026

super

Omalait
United States
12 months using the app
July 23, 2026

Buenas

Ropa Colombiana by Victoria Herrera
Colombia
About 2 years using the app
July 24, 2026

Easy to use.

Hank & Lucy Bulldogs
United States
4 months using the app
July 24, 2026

worst app on the planet

noKlu
Belgium
About 1 year using the app