Reviews (5,775)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
September 1, 2025

Does not connect properly and META team is not able to help. Sincerely disappointed in this lack of accountability.

Kat Maconie
United Arab Emirates
About 5 years using the app
August 29, 2025

useless. support is useless. the pixels never connect its just brutal

Bedford Archery
Canada
1 day using the app
August 25, 2025

I cannot disconnect my Facebook account this is kinda crazy!!!!!

Moore Jesus Apparel Store
United States
3 days using the app
August 18, 2025

no puedo agregar mi portafolio comercia, cuando le doy a conectar no me aparece nada

oreaceitedeoregano
Mexico
Almost 5 years using the app
August 4, 2025

No me deja conectar mi cuenta de Facebook

Neuvo Estudio
Chile
4 days using the app
July 28, 2025

Meta will tell you that you have to speak to Shopify for any issues with their app. Complete joke and waste of time.

Sleepybelly
Australia
Over 3 years using the app
July 24, 2025

Useless in Portugal wont work with the shop or activate useless

The Yum Family Shop
Portugal
Over 1 year using the app
July 24, 2025

TERRIBLE experience. The app won't let me connect my pixel, and support has been no help at all — they just told me to contact Shopify, which is ridiculous considering it's their app and their pixel. I'm stuck with no fix, and no one is taking responsibility.

Camelie Eco
New Zealand
5 months using the app
July 19, 2025

The whole process is non-intuitive, streamlined and logical. It is a mine field. Profit seems your only directive. Making set up easy to create more profit for you and help others seems a mere after thought, unfortunately !

Bodhi Threads
Australia
16 days using the app
July 14, 2025

i haven't received any sales since i installed this app

Warm Vibes Custom Candles
Canada
9 months using the app