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it is not working properly. on shopify custom pixel section it shows disconnected. and i am getting no support at all from any platform like meta support or shopify support.
Does not work, says Not available for your region! India is your biggest Market and you are NOT AVAILABLE FOR THIS REGION???
Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works
I am not computer savvy at all and I find this app very easy to use and a step by step guide that makes it painless.
from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify
I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.
The worst support from shopify and meta. Both companies hand balling the issue, after months of continuous contact attempts still no resolution.
Does not work in India.
Hi There!
Thank you for taking time to leave a review. Please check back for updates on when we will offer this service in different locations such as India.
Help Center: https://www.facebook.com/business/help/139029445945711
Thank you,
Meta Support
Solid app, with the only note being setup for shared data tracking could be a bit smoother.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Absolutely useless. Cant connect because apparently I'm not the admin of my own account or the business page I created. Support is just AI auto responses that are useless.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support