Reviews (5,768)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
February 17, 2021

I was easily able to connect instagram. Not the same easiness with Facebook. I have to try again in order to connect facebook.

Bubulle et Jujube
Canada
4 minutes using the app
Meta replied February 18, 2021

Thanks for sharing your feedback! I'd be more than happy to help you with any speed bumps you've encountered. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited August 15, 2020

Out of stock is showing up on Facebook.
My Clients and Followers on Instagram and Facebook can no longer purchase from Shopify.

Blacy's Vault
United States
Almost 2 years using the app
Meta replied August 19, 2020

Thank you for sharing this feedback. Unlike Shopify, Facebook will not automatically hide sold out products, so this is expected behaviour. I will be sending you an email shortly so we can look into your difficulties selling on this sales channel. - Emily, Shopify Support

Edited December 9, 2020

good to have it. guided tour, Instgram + Facebook in one app. I only can repeat myself: good to have it, especially guided tour.

ULI Form
Germany
8 days using the app
December 9, 2020

We love Facebook. Facebook is so easy to use and so fun to share. The links are easy to set up and the automation is incredible.

Australian Opal Cutters and Pearl Divers
Australia
6 months using the app
January 14, 2021

Great integration b/we Shopify and Facebook. We are looking at better way to improve our customer shopping experience every day.

AA DANCE COSTUMES
United States
About 1 year using the app
Edited February 7, 2021

I used this app to connect www.straightwaystore.com to our Facebook Business Manager account. The setup was very easy to follow.

Straightway Store
United States
16 days using the app
July 19, 2023

So far is great, easy to add products and configure the store with Shopify. And excellent that it will sync also with Instagram.

DV Clothes
United States
2 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited June 22, 2020

It has been very confusing getting this set up. Need some more explanation on the purpose of the business manager and ad centre.

Wembesi
South Africa
Meta replied July 13, 2020

Hi, there. I'm sorry to hear that you've found the channel confusing to use so far. The Business Manager and Ads Account are connected so that you're able to launch ads directly from your Shopify admin. I'll send you an email shortly to check in and see if you need any more support with this. Speak soon! - Brie, Shopify Support

Edited September 24, 2020

Once I decided it was ok to delete my existing commerce account and create a new one via Shopify info and products I felt better.

Hammer Head Swim Caps
United States
3 months using the app
November 4, 2020

it was pretty smooth for all parts but there was 1 problem with ad account payment method which was a little frustrating to solve

OmAcme
India
About 2 months using the app