Reviews (5,770)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
November 29, 2020

some days it works some days it doesn't complicated to set up in the beginning not linking accounts no customer service to call for help

Northern Roots Boutique Grand Forks
United States
5 months using the app
Meta replied November 30, 2020

Thanks for sharing your feedback! We do offer 24/7 live support via chat and phone! I’ve sent out to an email to you with a direct link and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

March 24, 2021

This app is easy to install in Shopify and it's fast to confirm. I didn't have to deal with coding, that made everything easier. Thanks.

BDifferent
United States
17 minutes using the app
June 17, 2019

I keep getting the Unable to login to facebook, please refresh page an try again. message when I try to login. Highly frustrating app.

Buck Scientific
United States
3 months using the app
Meta replied June 17, 2019

Hi there, thank you for providing us with feedback on Facebook Marketing app! There are a few possible causes if you're having connection issues so I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

June 20, 2019

This app needs serious work before putting it out there !!! All sort of issues and most of the features are not working or giving faults.

CHARMANIC
United Kingdom
9 months using the app
Meta replied June 20, 2019

Hi there, thank you for providing us with feedback on the Facebook Marketing app! If you're running into issues with a Shopify developed app, you can use the "Get Support" link on the app page to reach out to us. I have sent along an email to see what issues you've been facing in case you needed any further assistance. - JP, Shopify Support

December 11, 2020

I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook

My Grandpa's Den Collectibles
United States
About 2 years using the app
December 14, 2020

Quick and easy to add my entire store to Facebook! I'd recommend to any shop holder for a fast way to add your catalog and tag products.

Paul's Jewelers Inc.
United States
15 days using the app
December 21, 2020

The app is ok but its gets a little overwhelming to navigate. I wish Facebook could have two separate apps for personal and business page

MAI DÉSIRÉE
United States
2 months using the app
January 8, 2021

Went smoothly and was prompted on what to do at each step. Only flaw was that it didn't work on Firefox and I had to try again on Chrome.

Blues Funeral Recordings
United States
About 2 months using the app
February 7, 2021

My phone number wouldn't work when trying to have my Two-Factor Authentication code sent to me, other than that its good and beneficial.

Nofinaldistrict
United States
Almost 2 years using the app
June 16, 2020

Everytime I connect the second Facebook Shop to my Facebook Page, the other is disconnected (two different accounts, two different pages).

Godlyke Distributing, Inc.
United States
21 days using the app
Meta replied July 7, 2020

Thank you for writing your review and for detailing your issue here. I'd like to learn more about your setup within Shopify and see if I can help at all, so will be sending an email shortly to touch base with you on this matter. Please look out for this and get back to me if you're still looking for assistance. -Victor, Shopify Support