Reviews (5,769)
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I use this app for audience building on Facebook - however I am not getting any analytics other than the number of impressions and the cost/spend ?
Easy to connect and product placing from shopify to facebook. The response and analysis could be improved by implentation of the shopify dashboard.
Hopefully through setting up this new fb channel they will be able to see that my business does not need to be banned from the platform any longer.
This deleted all my products after spending a lot of time setting up the new facebook store. No way to fix and now won't upload any of my products.
Thanks for sharing your experience with the Facebook sales channel. On review I noticed that one of our support advisors has since been in touch to help you get this resolved. I will be sending you an email to see if there is anything else we can assist you with to help you get the most from using this channel - Graham, Shopify Support
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Too early to tell as yet. I've only just activated the app. Setup was very easy and I guess I'll be able to form an opinion down the track a little.
I appreciate your feedback! I'm glad to hear that you're giving the app a chance. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.
It does not let me upload my products, it gives me a error message but no way to fix it. I would like a way of contact someone directly from the app.
Thanks for leaving your review. We always want to hear how Merchants find our apps and channels. I'm going to follow up with you via email to make sure that we can get your products uploaded to Facebook, and have it ready to go. Cíara, Shopify Support.
This app doesn't help if all accounts associated with our store don't have access to the Facebook Business Manager through one account setting it up.
Much better than the previous link, hopefully it stays connected. The old version would disconnect all the time. Very easy setup all within Shopify.
