Reviews (14,754)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this automation app saves significant time by handling repetitive tasks like order tagging, inventory checks, product categorization, and customer notifications. They like the no-code, visual workflow builder for complex logic, deep integration with Shopify data and third-party apps, and reliable performance at scale. Many call the AI assistant a game changer, making advanced automation accessible despite a learning curve, and recommend it for growing and larger stores.

October 12, 2026

The Html editor is very bad, honestly.
The design tool is okay, but comparing it to other providers, mostly in functionality and simplicity, precision - its behind.
Takes too long to set-up, or replicate an email flow.

Other than that, Great!

Milamos
Lithuania
4 months using the app
September 19, 2026

Occasional glitches such as the app deleting a draft meaning having to start again but otherwise it's a very intuitive, useful tool.

Becca Who
United Kingdom
About 2 years using the app
August 28, 2026

没有批量关闭和批量开启Flow的功能,没有CLI 可以控制的功能

MAMMOTION Denmark
Germany
8 months using the app
August 12, 2026

Meerdere nodes tegelijk kunnen verschuiven, kijk eens hoe een site als n8n dit oplost. meerder nodes tegelijk kunnen kopieren, variabelen zoals de cart inhoudt en backlinks naar de carts en cart items kunnen gebruiken in de liquide code / eigen code oplossing vooor een template. Beter en makkelijk te vinden eigen template beheer

HomeDecoBali - Handmade Bali Treasures
Spain
9 months using the app
July 22, 2026

Very powerful and highly useful. Terrible interface and development is unnecessarily complicated as a result. Once you "muddle" through the weirdness of it (even for Shopify) it can be used productively.

I do notice periodic "outages" every couple of months or so, when Flows that normally work without a problem fail to fire for a time, but they "come back" after a short time. I'm not sure that I would trust this for anything "financial" or "mission-critical" in nature but it's OK for marketing and housekeeping functions.

Westcott
United States
Almost 4 years using the app
July 17, 2026

Testing is uneasy. Also, can't select and copy the test data easily (data that appears in green in the test results)

Call It By Your Name
France
About 2 years using the app
July 16, 2026

This time It was a pain, I have made flows before but with the latest changes, it messed my work. And here it is why: I first went directly to the Flow app and after creating the WHOLE flow, I tried to link all my SEND EMAIL actions, and my templates were not showing, tried everything! and it wouldn't show them. I asked for help from Sidekick, and the instructions I followed to the dot and nothing. Sidekick was not able to help at all. Then I went to the new part GROWTH, and tried through AUTOMATIONS, it still took me to Flow, and I had to create the flow again, but to my surprise, this time my templates did show. SO in summary, it took me much more time to create a Flow this time, because the system is broken and the AI helper, couldnt help. I just turned on the flow and I hope it works as great as the others I have on my store. My two cents....

Yazbek USA Mint
United States
Over 5 years using the app
October 5, 2026

buggy, when using sidekick to create a flow the add to store cta disappeared

ALMADA LABEL
Finland
Over 1 year using the app
September 25, 2026

too many unexposed data elements

M&M Food Market
Canada
5 months using the app
September 15, 2026

Love the idea of it, but it seems to be glitchy.

The Creamery
United States
4 months using the app