Reviews (181)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly cuts shipping costs versus Shopify and Canada Post, especially for Canadian‑to‑USA and LTL shipments. They like the seamless Shopify integration with automatic order import, fulfillment, tracking, and live multi‑carrier rates at checkout. Many find the workflow intuitive, with easy label and batch printing, pickup scheduling, and boxing tools. Long‑time merchants highlight reliable performance and responsive, hands‑on support.

April 22, 2020

I am just so impressed with this app! It has saved us so much money and made the shipping process much easier. I love that it integrates seamlessly into the backend of our store and fulfillment. Customer service is top-notch! I have already recommended it to other businesses.

Elva's All Naturals
Canada
9 months using the app
September 1, 2021

The moment I signed up they instantly assigned the most super helpful and wonderful account executive to me! It has been a most wonderful and pleasant experience with click ship! Best service so far, fast shipping, beautiful rates I’m stuck with them for a while! That’s for sure

T-DOT Wheels
Canada
20 days using the app
Freightcom replied October 14, 2021

Thanks for the review. We're pleased to have you on the platform and enjoying the benefits of using ClickShip. Happy shipping!

September 1, 2021

Clickship and Freightcom been a game changer for my business for shipping options for my online business. Maythum is absolutely amazing and so so so quick to respond and follow through any time I have a question or concern. Very happy with this App and service. Highly recommend!

Pretty by Her
Canada
11 months using the app
Freightcom replied October 14, 2021

Thank you for the wonderful recommendation! We're delighted to learn that you've had a positive experience with the app and that our service has been adequate. Thanks again for the review. Happy shipping!

Edited April 2, 2020

This app is very user friendly. The rates seem to be really good. I don't think Canada Post can touch these rates...My favourite part about this app is that i can schedule the pickup with the click of a button. And if you need help, the chat function is awesome. Quick friendly service.

Battleford Boutique
Canada
10 days using the app
September 7, 2021

Attention Small Business owners! If you do not work with Clickship, YOU MUST! My Account Executive, Monti Saleh is possibly the most patient, kind and helpful in this industry. Not only does he operate with care, he gets the job done and always here to support me. I am beyond grateful. THANK YOU MONTI

Baby Bunny Co.
Canada
7 months using the app
Freightcom replied October 14, 2021

Thank you for this amazing review! We're grateful that we've been able to help and benefit your business. Happy shipping!

October 13, 2021

I use this app to ship about 2/3 of my orders. Easy to print labels, schedule pickups and combine orders for shipping. I run 2 businesses on several channels and it integrates my Shopify and Etsy orders in one spot. Customer support is very quick to respond and are friendly and pleasant to deal with.

Spack Craft Fabric
Canada
6 months using the app
Freightcom replied October 13, 2021

Thank you for your review! We're delighted to learn of your experience and we hope that you eventually ship all of your orders using our app. Happy shipping!

September 1, 2021

Click ship has been super easy to work with. The interface is clear and concise. Any issues are resolved quickly from our amazing account manager Maythum. We msg him and get a response almost immediately. We were working with another 3rd party shipper previously but are really happy we made the switch!

Daub + Design
Canada
6 months using the app
Freightcom replied October 14, 2021

Thanks for the review! We're delighted that you made the switch over to ClickShip and that you've been enjoying the benefits of using our app. Happy shipping!

September 2, 2020

There are many shipping apps on the Shopify platform but none offers the prompt and immediate support like ClickShip. We have been very fortunate to find ClickShip and lower our costs of shipping and hassle-free shipping via ClickShip easy portal. We would highly recommend ClickShip to all Shopify customers.

Fun Foods
Canada
About 2 months using the app
Freightcom replied October 15, 2021

Thank you so much for the review and the wonderful recommendation. Our team takes great pride in the level of support and service we provide so we love reading reviews like this. Thanks again and happy shipping!

October 17, 2017

I'm so glad their app exists through Shopify. I've been using it since launching our store and this is the BEST way for me to send packages to our customers around North America. It simplifies our daily tasks, with extremely competitive rates while allowing us to do so much more in lesser time. Thank you Freightcom!

Unlockr Corp
Canada
About 1 month using the app
October 28, 2020

Click Ship Saved us so much headache instead of writing everyones infomation,just click of button and its ready.The rates are unbeatable saves us thousands of dollars each month,shipping big product and skids are so cheap it was mind blowing, Hassan was very helpful of getting us on track and checks up occasionally.

Kids On Wheelz
Canada
2 months using the app
Freightcom replied October 29, 2020

Thanks for the kind words and Hassan will appreciate the shout out. We appreciate having you as a customer.
p.s. I want the Lambo for myself.