Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

August 21, 2024

Dania was very helpful and the app works wonders, totally recommend :)

Casa Argentina Limited
United Kingdom
About 2 hours using the app
Gameball replied August 23, 2024

We're happy to have you onboard, Diego. Thanks for your kindness!

August 18, 2024

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Ming Yan
Singapore
About 2 months using the app
Gameball replied August 19, 2024

We're happy to have you, Yeong! We'll always be seeking to serve you in the best way.

July 16, 2024

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Motor Sharp
Brazil
Over 1 year using the app
Gameball replied July 18, 2024

Hey Leonardo

Providing excellent customer service is a top priority for us, and it's wonderful to know that the team was able to assist you effectively.

Keep reaching out whenever you need!

March 7, 2024

So far it's been a very easy to use and great way to gamify our buyers' experience in the store

Love my Pharma
Portugal
23 days using the app
Gameball replied March 10, 2024

Hey Ana

We're so glad and will always be working towards making your experience even easier!

February 27, 2024

So far so good. Help from Dania has been great and informative.

Wandering Adventures
Canada
21 days using the app
Gameball replied February 29, 2024

Hey Mike,

Thank you for taking the time to leave this review! We hope it only gets better from here ;)

February 20, 2024

Nothing but praises, the Gameball team has been amazing to help us get going and are very good listeners as to what we would like to see differently in the app for our customer facing interactions. This is honestly a gem app, I can't believe I just found out about them. Best loyalty program management app out there.

Félix & Norton
Canada
About 1 month using the app
Gameball replied February 22, 2024

Hey Simon

We're so glad to hear! Actually, chapeaux to your beautiful store and how you've matched your Gameball widget perfectly :) We hope you continue to find what you need in your loyalty program and are excited for this to be a long-term partnership.

February 15, 2024

Simply love gameball. It's a fantastic way to engage customers and drive enormous return value - and the support team are absolutely awesome ! (Shout out to Diana!)

Accurascale
United Kingdom
Over 1 year using the app
Gameball replied February 20, 2024

Hi Stephen

We're glad you found a high return from your loyalty activities. Your account indeed has some of the best analytics! Thanks for your review and to more success 🚀

February 12, 2024

The best app when it comes to Loyalty & Rewards. I tested Gameball vs other rewards apps such as Smile.io and it's significantly better. Truly a fresh approach to rewards and amazing customer service.

ELITE FIREWORKS®
United States
12 months using the app
Gameball replied February 20, 2024

Valmir, Your feedback means a lot! Thanks for keeping in touch with us. You're doing amazing.

January 25, 2024

The trial period has been very good! & the support team has been helpful in resolving an issue for me

Snusvibe
United Kingdom
20 days using the app
Gameball replied February 20, 2024

Hey Andre

Thank you for your review! We hope to never disappoint ;)

December 11, 2023

Nice app and Dania from CC is one of the best, really appreciate her help! After a long search finaly we've found it one of the best tool that we've looked for to help us to increase LTV of our customers and increase the revenue without spending a lot on CAC! Thank you!

FoodNation - Mancare proaspat gatita la oala
Romania
Over 1 year using the app
Gameball replied February 20, 2024

Hi Valentin

Your review warms our hearts. Knowing that you're having a great experience with our app means everything to us. Thank you for being an awesome part of our community!