Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

October 21, 2023

Lauren has been fabulous in answering all of my questions and really helping me understand the app and what will work best for my business. The app is very easy to get started with and there is definitely opportunity to increase sales with my customers as they start using the loyalty program more and more.

LD Keyfinder
Canada
About 1 month using the app
Gameball replied October 22, 2023

Thank you for your kind words, Lisa! 💫
You have one of our champions here at Gameball Lauren and I am glad she has been a valuable resource for you in navigating the app and tailoring it to your business needs.
We're excited about the increased sales as your customers engage more with the loyalty program 🚀

October 24, 2022

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

The Edit LLC
United States
29 days using the app
May 10, 2022

It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work

The Diva Shop Nigeria
Nigeria
3 months using the app
Gameball replied May 15, 2022

Thank you so much! Your review is much appreciated :)

December 1, 2022

great app and support, program works perfect for our site and our customers are happy with their rewards!

潤舍.生活家居 Luxury Life
Taiwan
9 months using the app
January 8, 2021

Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.

Brokenvase Games
Australia
5 months using the app
Gameball replied January 11, 2021

Thank you for your review, we really appreciate it😊

December 22, 2022

The customer service of this team with a thorough walk thru is impeccable as well as the customization options.

FunctionalFitwear.com
United States
3 days using the app
Gameball replied December 29, 2022

Thank you for your great words Shani ! We are happy to help always 💛

May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Venture Drive Coffee
Singapore
About 1 month using the app
Gameball replied May 15, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

September 16, 2022

Best app and best customer service by far, I tried few apps like that and Gameball is top-notch !! Thank you guys

Online Vibes Professors - We Create FUN Online Stores!
Israel
3 days using the app
June 12, 2021

Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.

MTech Cave
United States
5 days using the app
Gameball replied November 4, 2021

We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !

June 3, 2021

Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend

Lovepawz
United States
1 day using the app
Gameball replied November 4, 2021

Thank you for your support, it means a lot to us!