Reviews (4,271)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

May 4, 2026

I absolutely love the customer service from GemPages. This is the second store I use GemPages for, and they have always been absolutely outstanding. I would use this app for any serious store in the future.

You can simply create anything that you want in it. And if you don't find what you want, they are always happy to jump on and create it for you, which goes above and beyond what you would expect from an app.

Mirel
Australia
About 18 hours using the app
May 5, 2026

Although I have been setting up a few basic sites for myself for the last year, I wanted a few better templates to take one site up a notch. I really liked a few examples GemPages had but was struggling with a bit of the code to make certain items display in a particular way. Dzung jumped in and was able to help me navigate through an issue with Shopify syncing and then answer my questions about the product pages I was building. The direction was simple, the examples were what I was wanted, and I was able to get it all completed in the same day! Excellent customer service! I do hope that they make it easier to simply choose from lists of things like metafields in the future, but I was able to get what I needed fairly easily.

Boot Collector
United States
About 1 month using the app
July 27, 2026

Surely the best Page Builder on the market. It has everything you need to have. You just have to spend enough time learning GemP.

Haxe
Poland
6 months using the app
June 8, 2026

support nhiệt tình 10 điểm không có nhưng

Vigoro Care
United States
25 days using the app
August 13, 2026

Vor allem der Support ist schnell und hilfreich :)

flowzydays
Germany
About 1 month using the app
May 4, 2026

A reliable page builder with true responsive support via chat which never fails to assist when needed. Response times are quick and solutions are often achieved quite fast to be honest. If you're looking for a robust Shopify page builder with tons of features and easy to learn, GemPages is the way to go.

Brightcore
United States
Over 4 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Brightcore,

Thank you for being with GemPages for over four years and for sharing your experience with us. We are delighted that our live chat support has remained responsive and reliable whenever you have needed assistance, with solutions delivered quickly.

We also really appreciate your recommendation of GemPages as a robust yet easy-to-learn Shopify page builder. If you ever need support with your next page or idea, our team will be ready to help.

Cindy
GemPages Customer Support Supervisor

July 24, 2026

Great app, great customer service.

Furever Glow
Hong Kong SAR
3 months using the app
July 24, 2026

great support!

CardioPrime
Hungary
About 3 hours using the app
August 9, 2026

Excelente, tuve un problema y la solución fue demasiado rapida!

Mi tienda
Colombia
3 months using the app
August 10, 2026

Fast, helpful support and a great platform for building landing pages and upsells. Love it!

Elare
Poland
About 21 hours using the app