Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

July 30, 2026

Amazing customer support! Camellia was incredibly helpful and solved my issue very quickly. She identified the problem immediately and guided me to the solution. I'm very happy with the service. Thank you again!

Tendresse Nature
Belgium
3 months using the app
April 29, 2026

The team at GemPages always goes above and beyond to help. I can see why they are rated so highly. Very intuitive page builder that is fast and has as lot of option to increase your coversion but the team is really what makes it. Any time I have a question no matter the time of day somebody is there to give me live support within 10 to 15 minutes. I would highly highly recommend GemPages and I have been using them for different stores for around 5 or 6 years now.

MelodyMade
United Kingdom
30 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello MelodyMade,

Thank you so much for such generous feedback. We are thrilled that GemPages has given you an intuitive and flexible way to build your pages, but even more pleased that our team has consistently been there when you needed support.

Knowing that someone is available to assist within 10 to 15 minutes and that our team has continued to go above and beyond means a great deal to us. Your strong recommendation is truly appreciated by everyone here.

As you continue growing and optimising your store, whenever you need advice, troubleshooting, or simply a helping hand, our team will be here for you.

Auri
GemPages Customer Support Manager

June 2, 2026

Gempages is a great tool to help make your website come to life. Whenever we have questions, they are always there to help the best they can.

LightUpK
Canada
Over 4 years using the app
June 2, 2026

Very responsive team, Kris took care of me. I’ve been using this app on multiple websites for years and is the best plug and play builder.

Pro Photo Repair
United States
About 1 month using the app
June 2, 2026

Had an issue with the product page and in 10 minutes everything was working fine do to the great customer support!

PDLR
Netherlands
About 2 hours using the app
July 29, 2026

personale cordiale, sempre disponibile e soprattutto veri esperti!

EbookItalia
Italy
23 days using the app
July 26, 2026

软件改版有板块长度要求,不超过 25 个 section

EvokeTRPG
Hong Kong SAR
23 days using the app
July 25, 2026

La ayuda de Tony fue espectacular, me gusto mucho su ayuda y se pudo solucionar el problema que tenia con mi pagina, gracias Tony

Kuqui Home
Spain
3 months using the app
April 25, 2026

I had an issue with my homepage on mobile where the page could slide to the right and left a large white space. I contacted GemPages support, and Liam was extremely helpful from start to finish.

The support team quickly gained access, identified that the issue was caused by custom code on my homepage, and fixed it much faster than expected. Communication was professional, friendly, and clear throughout the process.

I really appreciate how quickly they handled everything and even applied the fix directly to my live homepage. Great customer support and excellent technical help. Highly recommend GemPages for anyone using Shopify and wanting strong support when needed.

AP Built-In Refrigerator Repair
United States
4 months using the app
July 9, 2026

nice

NIID Official
United States
About 1 year using the app