Reviews (4,267)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

January 25, 2026

SO easy to use. I was struggling migrating from Squarespace to Shopify - I was so used to the drag & drop features that Squarespace uses. I thought I was going to have to learn to code to make our site look how we wanted it. Coming across GemPages was a lifesaver. So intuitive, abilities to create completely separate pages for Desktop/Tablet/Mobile so that there are no issues in how the site looks across different devices...I could go on forever. Not to mention the customer/tech support is SO helpful - they're quick to respond, even on weekends, & give you all the information you need, including screenshots so you know exactly where to find things. Incredible experience using this app. Would recommend it all day.

Damiano
United States
6 days using the app
GEMCOMMERCE CO., LTD replied March 6, 2026

Hi Damiano,

Thank you so much for sharing your experience. We are really glad to hear that GemPages made your transition from Squarespace to Shopify much easier and helped you create pages exactly the way you wanted across desktop, tablet, and mobile devices.

It also means a lot to know that our support team was able to assist you promptly and provide clear guidance with screenshots to help you find what you needed. Feedback like yours truly motivates our team to keep providing helpful and reliable support.

If you ever need any assistance as you continue building your store, please do not hesitate to reach out. Our team will always be here and ready to help.

Bella
GemPages Customer Support Supervisor

April 19, 2026

Annie really helped me to sort my problem..

RegenAsleep
Australia
7 months using the app
April 20, 2026

The customer service I've received with Gem Pages has been fast and helpful. They've sorted out things that I'm sure would have taken me weeks to figure out myself.

MakeAndDoCrew
United States
About 2 months using the app
January 22, 2026

While there are certain software limitations overall gempages is really amazing and one of the biggest reasons is their adequate support. The support is extremely helpful and detailed. This is super important for solutions like this.

As far as a suggestion, Id love to have apps that can work on the instant landing pages so that we can sell there directly instead of redirecting to our product page.

Nutrizma
Bulgaria
23 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Nutrízma,

Thank you for your thoughtful feedback and for sharing your suggestion. We are glad to hear that our support team could provide detailed assistance when needed. Feedback like yours helps us continue improving the platform and exploring new possibilities.

If you would like to discuss more ideas or need help setting up new page structures, our team will be happy to assist.

Justin
GemPages Technical Support Leader

January 20, 2026

GemPages has been a great addition to my store. The documentation is clear, detailed, and genuinely helpful, which made getting started much easier. Their support team was outstanding too – they quickly resolved two issues I ran into and were friendly and efficient throughout. A really solid experience overall.

League Frame
United Kingdom
About 2 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello League Frame,

We truly appreciate your detailed feedback. It is great to hear that the documentation helped you get started smoothly and that our support team could resolve the issues you encountered quickly and efficiently.

If you ever want guidance while building new pages or experimenting with layouts, our team will always be happy to help.

Cindy
GemPages Customer Support Supervisor

May 25, 2026

Very easy, simple, and fast. Great customer support

RedlightNordic
Norway
9 months using the app
January 16, 2026

Gempage has been an absolute pleasure to use, and their customer support truly sets them apart. Every time I’ve had a question or ran into an issue, the support team responded quickly, clearly, and with genuine care. They don’t just give generic answers—they actually take the time to understand the problem and guide you to a real solution. It’s rare to find a tool with such reliable and friendly support behind it. Knowing help is always there makes using Gempage even more enjoyable and stress-free. Highly recommended!

AXIRA
Norway
4 days using the app
January 14, 2026

GemPages is so smooth. Coming from a world of Elementor in WordPress, GemPages is my favorite way to build custom (or with existing CRO sections), and I gotta say, any time I go back to WordPress for other projects and I use Elementor, it feels like I'm going back in time and everything seems outdated. GemPages is smooth, intuitive, and they have a great Support team. I highly recommend it.

NUTRAHOUSE
United States
5 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello NUTRAHOUSE,

We are glad to hear that GemPages has provided a smooth experience for building custom pages and working with CRO sections. Your support truly motivates our team.

Should you ever want guidance while expanding your store pages, our team will be happy to help.

Bella
GemPages Customer Support Supervisor

April 19, 2026

Gem pages support was top notch. The issue I was having required to separate contact points and I was able to get it resolved quickly and over the weekend. Gem Pages has one of the best customer support services around.

PlaytexBaby
United States
Over 2 years using the app
April 19, 2026

verey good customer expierence especially from Emmy

VellaSleep
India
1 day using the app