Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

May 20, 2026

application géniale, support ultra réactif, je recommande fortement ! aucun thème ne vous permettra de faire ce qu'on peut réaliser avec gempages

Ultimate Beauty
France
About 1 month using the app
April 12, 2026

L'app è davvero interessante e ti permette di spaziare moltissimo per la creazione delle pagine del sito con diversi strumenti anche nella versione gratuita. 5 stelle anche all'assistenza che mi ha aiutato immediatamente a risolvere un problema legato alla creazione di una landing e a visualizzarla in modo corretto. Grazie Jeremy per avermi assistito e aiutato prontamente anche oggi che è domenica.

La Gio Fitness
Italy
17 days using the app
May 13, 2026

Very helpful and efficient! Thank you

Arlow Sleep
Australia
5 months using the app
April 1, 2026

they are charging people without authorization even if you have the app unistalled. BE CAREFUL

nellaskin
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied April 13, 2026

Hello nellaskin,

We’re sorry to hear about your concern regarding the billing.

As GemPages is a third-party app on Shopify, all charges are managed and processed strictly through Shopify’s billing system, not directly by us. Charges may still appear if the subscription was active during a billing cycle, even if the app was later uninstalled.

In your case, you were eligible for a refund, and our team has already reviewed and supported you with the refund accordingly.

If you have any further questions or would like us to double-check anything, please feel free to reach out. We’re always here to help.

Kind regards,
Auri
GemPages Customer Support Manager

March 30, 2026

Support is super quick and helpful. Thanks!!

CenteriC Carbon
United States
About 1 year using the app
March 31, 2026

I have create a listicle page for the first on GemPages. I personally found it difficult to use and had technically issues.
When I contacted the support, Camellia help me out and she did an excellent job. She was fast to identify my issue and helped me sort it out on the spot. Her customer service was absolutely amazing.

tepain
Canada
Over 1 year using the app
March 31, 2026

I just wanted to say this was the best customer service I have ever had. As a business owner it's very refreshing to know a company is represented by great employees like Emmy, Harry, and Anita. They helped me for over 22 hours to get my needs addressed. I would highly recommend this company and happy to be a customer.

GLP-1 Health Blueprint
United States
28 days using the app
March 29, 2026

Annie perfect support!!!!

Zuzana Bratislava
United States
2 months using the app
Edited June 3, 2026

Emmy was a great help, thank you!!

FlexiBrace
Netherlands
7 months using the app
March 29, 2026

Dope app! Shoutout to the brother Brian, who helps a fellow brother out erry time !! For real and foshuu am I going to continue using this legit app ayo!!!

Warm Winters
France
About 8 hours using the app