Reviews (4,255)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

January 2, 2026

The support of gempages is exceptional, they reply very quickly and are always there for you when you need help with adding some complicated code

somamind
Netherlands
Almost 2 years using the app
December 31, 2025

Nathan was really helpful. I was having issues with my sticky announcement bar and he was able to resolve the issue swiftly!

Comfy Simplicity
United Kingdom
Over 1 year using the app
Edited January 16, 2026

Gempages is just too good...even for beginers and their team may it be tech or support are just too good....they do not hesitate doing the same thing again and again until you are completely satisfieed..
You will not regret the amazing experience with this team

Kookee.in
India
6 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Kookee.in,

We truly appreciate your generous feedback. It is wonderful to hear that GemPages has been accessible even for beginners and that our team has been able to support you whenever needed. Your satisfaction is the motivation that drives us to keep improving.

Whenever you want help exploring more possibilities with your pages, our team will be glad to assist.

Bella
GemPages Customer Support Supervisor

December 28, 2025

Seamless support, highly courteous and professional. Support we have come to rely on when we want complex integration assistance.

SoapSlut.com
United States
2 days using the app
December 25, 2025

Great app and functionality. Love that they continually improve it over time and their customer support is second to none. Five stars all around!

AgeMate
Australia
About 3 years using the app
December 24, 2025

By far the best app to work with for customization and customer service. highly recommend to utilize if you need to take your website to a more upgraded, highly professional version. Any issue I have run into, the customer service team has fixed for me.

Peace Hair Extension Co.
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Peace Hair Extension Co.,

We truly appreciate your kind recommendation. It is wonderful to know that GemPages has helped elevate your website and that our support team has been able to resolve any issues quickly.

Whenever you want help with new designs or improvements for your store, our team will be glad to assist.

Emma
GemPages Customer Support Supervisor

December 23, 2025

I like GemPages support. They reply instantly, and my experience with GemPages has been very good.

Sofia’s Flavorful Dressing
United States
About 1 month using the app
June 1, 2026

Brutal!

ANATOMICQ
Colombia
4 months using the app
Edited March 12, 2026

mi experiencia 7 de 10, ya que me afecto mucho que la landing no me cargaba rapido , tuve un inconveniente ya que me hicieron un cobro no debido , sin embargo el equipo fue muy atento todo el tiempo y en menos de 24 horas me hicieron la devolucion del dinero sin problema .ojala mejoren la carga de las landing ya que fue mi problema principal

NIVADI
Colombia
Over 2 years using the app
GEMCOMMERCE CO., LTD replied February 21, 2026

Hola NIVADI,

Lamentamos mucho que el rendimiento no haya cumplido con tus expectativas. Entendemos lo importante que es la velocidad de carga, especialmente después de haber adquirido un plan de pago.

Para poder revisar a fondo el problema con la carga de tu landing, te pedimos por favor que contactes a nuestro equipo de Atención al Cliente a través del chat en vivo. Así podremos analizar tu página directamente y brindarte una solución más precisa.

Puedes escribirnos mediante el Live Chat dentro de la aplicación y estaremos encantados de ayudarte.

Saludos cordiales,
Auri
Gerente de Atención al Cliente
GemPages

December 19, 2025

Great app! You can build anything you can imagine. Support is also top notch. Liam makes the support experience elite level, whatever you need, they never say no. Thank you again

My Store
Netherlands
About 15 hours using the app