Reviews (4,256)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

August 14, 2025

Easy to use, and the customer support team is very helpful with all questions and concerns!

Cocoa Skein
United States
About 16 hours using the app
August 14, 2025

GemPages has definitely helped increase sales from FB ad traffic that land on this page. Also, the customer service is great!

Fido's Bone Broth
United States
Almost 2 years using the app
August 11, 2025

There support team is incredible! Every time I need something, even if it is a big custom coding ask they are on it immediately. Feels like having my own 3rd party dev team!

LullaLeisure
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied August 13, 2025

Good day LullaLeisure

We’re thrilled to hear that you’ve had such a great experience with our support team and that they’ve been able to help you quickly, even with custom coding requests. It’s wonderful to know we’ve been like an extended dev team for you.

Whenever you need anything else, big or small, we’ll be right here and ready to assist.

Cindy
GemPages Customer Support Supervisor

August 12, 2025

Very useful customer support, helped me fix my problem step by step including video on how to do it, they also respond incredibly quickly and keep the positive energy. Would recommend!

Сладки Сънища
Bulgaria
27 days using the app
August 12, 2025

Support was a great help when I had an issue with an integration to another app that wasn't working correctly.

Underdog Kitchen Company
United States
5 months using the app
GEMCOMMERCE CO., LTD replied August 13, 2025

Good day Underdog Kitchen Company

We’re happy to hear our support team could help you resolve the integration issue with the other app. We’re always aiming to make your experience as smooth as possible.

Should you have any more questions or run into another challenge, we’ll be right here to guide you through.

Justin
GemPages Technical Support Leader

August 10, 2025

I am so pleased with the support I have recieved. I usually get a response for simple matters in minutes, and when I asked for a solution that involved code, I got it within 24 hours. I am greatly enjoying working with this app and the support makes all the difference. Keep up the great work.

Microcopy Intl
Germany
7 days using the app
GEMCOMMERCE CO., LTD replied August 13, 2025

Good day Microcopy Intl

We’re so pleased to know you’ve had such a smooth and quick support experience, from resolving simple matters in minutes to delivering coding solutions within 24 hours. Your feedback means a lot to our team.

Should you need any further help, we’ll be here and happy to assist you.

Justin
GemPages Technical Support Leader

August 8, 2025

I’ve had a great experience with GemPages! Their platform makes customization so much easier, and the support team has been outstanding. Special thanks to Ken and Kiran, who were both incredibly helpful, patient, and quick to address all the details I needed. They took the time to understand exactly what I wanted and solved everything efficiently. I truly appreciate their help and dedication—excellent customer service all around!

Alodi
United States
1 day using the app
GEMCOMMERCE CO., LTD replied August 13, 2025

Hello Alodi

It’s fantastic to hear that GemPages has made your customisation process so much easier and that Ken and Kiran were able to deliver the exact results you wanted. Your kind words about their patience and dedication will surely make their day.

Whenever you need more assistance or ideas for your pages, we’ll be here to help you bring them to life.

Auri
GemPages Customer Support Manager

August 8, 2025

Love GemPages! It’s so easy to design stunning pages without coding, and the support team is amazing. It’s been a game-changer for my Shopify store.

P&C Toys
Hong Kong SAR
1 day using the app
August 9, 2025

The support team works actively to help you solve the problem, even when the person who initially is helping you, they will have their colleague take over and everything is very smooth.

I highly recommend people to use this app as the design features are really cool and most of all the team they have is very helpful and supportive

Svierra
Netherlands
8 days using the app
August 7, 2025

I had a few glitches, but the customer support was amazing in helping me get them squared away!

MAVRIK equine
United States
About 2 months using the app
GEMCOMMERCE CO., LTD replied August 13, 2025

Hello MAVRIK equine

We’re glad our support team could help resolve the glitches you experienced and get everything squared away quickly.

If any issues come up in the future, we’ll be ready to assist right away.

Emma
GemPages Customer Support Supervisor