Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

October 17, 2021

amazing support, app is good once you have it configured the way you want it to. really appreciate the support

FRANKiE4
Australia
12 months using the app
Rise.ai replied October 20, 2021

Appreciate the review! Here to support whenever you need.

November 27, 2021

Great App with multiple options and very responsive and helpful stuff support!Great customer service overall.

beautycollection.gr
Greece
6 days using the app
Rise.ai replied November 29, 2021

Hi there :) Thank you for the review. We are so pleased to hear you had a great customer experience. If you need any further assistance with setting up the features and all the options we offer, please let us know.

July 26, 2022

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!

A.P.C.
United States
Over 2 years using the app
Rise.ai replied July 29, 2022

Thank you for your feedback! We are pleased to know that our friendly support team was able to help you efficiently. Hit us up should need help with anything else!

August 11, 2022

Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.

Performance Vet Supply
United States
15 days using the app
Rise.ai replied August 12, 2022

Thank you for your review! It's great to hear Eddie was able to help you out in a timely manner.

We're here if you need further assistance with anything else!

November 21, 2018

They are always adding new features, it is really nice to see! Ari is also very responsive. Thank you so much!

Happily Ever Laughter Shoppe
United States
About 1 year using the app
Edited March 9, 2020

The app is very easy to use. The design is simple yet sophisticated and the team is extremely helpful. Love it!

Qarrya Home
United States
20 days using the app
November 6, 2020

So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!

2POOD
United States
10 months using the app
Rise.ai replied November 8, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

September 8, 2022

Great customer service, directed me to my issue immediately and was very informative and quick with response's.

Hampers & Co
Ireland
About 1 year using the app
Rise.ai replied September 8, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!

September 22, 2022

Great and fast customer service who help you find solutions for your specific needs. App works just as promised.

I.Ma.Gi.N. Jewels
Belgium
4 months using the app
Rise.ai replied September 22, 2022

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

March 8, 2018

Super fast and helpful support! Giftwizard is a great option for sending gift cards directly to a friend's email.

Tkees1
United States
7 months using the app