Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

November 25, 2021

Very useful service from Pauline- Thank you so much for your quick help with a glitch I was having! Thank you, Jess

Wild Nutrition
United Kingdom
12 months using the app
Rise.ai replied November 25, 2021

Hi Jess,

Thank you very much for the review and for acknowledging Pauline's prompt customer support!

Have a wonderful day :)

December 23, 2021

really good app, great customer service support! Would recommend to others, brilliant service and excellent service

M I K I K I
United Kingdom
About 18 hours using the app
Rise.ai replied December 30, 2021

Thank you for taking the time to write a review! We really appreciate this :) Have a wonderful holiday season :)

Edited November 22, 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapore
About 1 year using the app
Edited August 22, 2019

I used this app. It is easy to use and user-friendly. Support is good but a bit slow but I will recommend this app.

British Food Supplies
United States
Over 2 years using the app
Rise.ai replied August 26, 2019

Thank you so much for the review, and good luck with your new store credit platform.

October 26, 2019

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

Bushido
United States
1 day using the app
Rise.ai replied November 3, 2019

Thank you for this review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program

Edited February 26, 2020

Great app and customer service, they were helpful from start to finish and customized the app to our specific needs

Go Health Australia
Australia
About 1 month using the app
October 10, 2020

Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan

Watch Empires
Malaysia
8 days using the app
July 28, 2021

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

Elmhurst 1925
United States
8 months using the app
April 6, 2020

The best Gift Card available! Most extensive and flexible features, excellent customer service. Highly recommended!

BeerBazaar
Israel
About 2 months using the app
February 22, 2021

This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!

Breakout Bras
United States
4 days using the app