Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

December 19, 2022

Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast

Ring Concierge
United States
Over 4 years using the app
Rise.ai replied December 21, 2022

Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

Edited December 19, 2024

Juno helped me for a lengthy time and was very helpful with my issue.
She was also very prompt in responding.
Thank you

Archer Roose Wines
United States
Over 3 years using the app
Rise.ai replied January 23, 2022

Thank you for the review :) Please let us know if there's anything else we can assist with.

May 12, 2021

Very intuitive to configure and more fully featured than I expected. Better value than other loyalty programs out there.

Firefly Chocolate
United States
About 2 hours using the app
January 1, 2022

App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended

Plntd.ae
United Arab Emirates
About 15 hours using the app
Rise.ai replied January 12, 2022

Hi there, thank you for the review! Our customer support team works hard to help every day of the year! Thank you for expressing your appreciation :)

February 22, 2022

Rise have a chat with a good support on real time.................................................................... :)

forceofnaturemeats
United States
8 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

October 30, 2020

This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!

Bower Collective
United Kingdom
14 days using the app
April 21, 2022

Easy to use, good support! When I had a problem they were quick to answer my questions and assist me in a timely manner.

Kiki + Lulu
United States
12 months using the app
Rise.ai replied May 3, 2022

Hi there! We are glad that you find it easy to use our app. If you need further assistance with anything, please do not hesitate to reach out. Cheers!

January 25, 2023

Eddie was great. He was responsive and provided the easiest way to work through the issue. We got done what we needed to.

NiLu Gift Shop
United States
12 months using the app
Rise.ai replied January 31, 2023

Hi NiLu Gift Shop,

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know.

Edited September 24, 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Pink Pewter
United States
4 months using the app
Rise.ai replied June 9, 2020

Thank you so much for this great review.

We all really appreciate it 🙌

December 8, 2020

Great support and product for Shopify & Recharge stores. Reactive dev team with powerful partnerships and a strong roadmap

Compliment
Belgium
18 days using the app
Rise.ai replied December 8, 2020

Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome.