Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

November 22, 2018

Absolutely fantastic app! So easy to create workflows and promotions and customer support very quick and helpful.

Salon Style
Australia
10 days using the app
Edited November 30, 2018

I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!

BLNDN
United States
About 5 hours using the app
February 12, 2019

Really helpful guy called me to explain how to merge gift cards onto mail chimp. Big help! Thank you, useful app.

Eldora False Eyelashes
United Kingdom
5 days using the app
February 28, 2020

This app is simple and easy to use and they provide great customer support for set up!

Chic Soul
United States
About 1 month using the app
Edited December 17, 2021

Everyone I have dealt with, John, Hila and Eddie have been great to communicate with and a great help! Thank you!

GORUCK
United States
Over 1 year using the app
Rise.ai replied December 19, 2021

We are so pleased to read that you had a great experience with our customer support team :)

Thank you for taking the time to review our app!

All the best

February 23, 2022

Amazing app and amazing service! It's not cheaper but it is very well done! Also the assistance is very efficent.

Threeface
Italy
About 1 month using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

August 8, 2022

Wonderful Customer Support . Just starting out with the app. Pauline was very helpful! Excited to see how it goes

Palm Tree Island
United States
7 days using the app
Rise.ai replied August 12, 2022

Thank you for your feedback! We are excited to see you grow with Rise and please know that we are always here to help so don't hesitate to reach out!

February 25, 2022

Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round

SiSú
Ireland
Over 1 year using the app
Rise.ai replied March 29, 2022

Hi there,

We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out.

Thank you so much!

September 26, 2019

Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.

The Tea Spot Boulder
United States
2 months using the app
November 12, 2020

Very happy with the app! It truly solved our gift card issue. We are a high volume store and this works perfectly.

Goose Creek Candle
United States
9 months using the app
Rise.ai replied November 13, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.