Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

July 15, 2022

We installed this app recently and we are really impressed. The support team is super helpful and quick on their responses. Highly recommended app!

Wordsworth Books
South Africa
3 days using the app
Rise.ai replied July 21, 2022

We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)

Edited July 30, 2019

Very user-friendly app and fast support. Works best on Shopify (middle) plan or higher as shopify restricts the use of Gift Cards on the basic plan.

craftcentral.ie
Ireland
1 day using the app
Rise.ai replied July 30, 2019

Hey guys, it's Mark from the Rise team. Thank you for this great review!

Just a short correction - We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

January 8, 2021

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Dvora Strauss Jewelry
Israel
2 days using the app
Edited December 27, 2022

Needed some quick coding done to fix a bug in the app and the response time was AWESOME! Thanks Pauline from Rise for your speedy help....made my day!

Botanus
Canada
Over 1 year using the app
Rise.ai replied September 7, 2022

Thank you for the awesome feedback!
Our quick Support Team would be happy to help should you need help with anything so do not hesitate to hit us up. :)

Edited December 24, 2025

Great app for referrals and rewards - simple UI and quick customer support. A few minor limitations but overall great app with great customer service.

Flora Sophia Botanicals
United States
Over 3 years using the app
Rise.ai replied June 29, 2022

Wow! We're blushing :)
Thank you for your review! We're here to help if anything else comes up.

Edited July 16, 2021

I have used this app for a month now, so far so good, its easy to set up.
The service is excellent. They respond quickly and solve every issue I had.

Lollygag.co
United States
About 1 month using the app
September 11, 2021

I use this app to generate referrals and repeat business. My customers love how simple it is to redeem store credit rewards and spend more in my store.

SHOE ME
Australia
18 days using the app
Rise.ai replied September 13, 2021

Thank you for the review!!

Edited August 25, 2017

I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.

The Travel Bra 2
Australia
19 days using the app
February 22, 2021

Great solution for refunding with gift cards/store credit and bulk importing (!) gift cards which is not possible natively or any other app I could find.

Filling Pieces
Netherlands
About 1 year using the app
November 17, 2021

We use a lot of gift cards which works great with Rise.ai but the work flow feature is a game changer for us. And support is very responsive and helpful.

Fly Fish Food
United States
12 months using the app
Rise.ai replied November 21, 2021

We are so pleased to hear that our loyalty flows are a game changer for you (as well as the gift cards)! Thank you very much for the review. Please reach out if there's anything else we can help with.