Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

December 18, 2019

So far, so good! Reached out for support and they responded almost immediately. Answered my questions and made sure that I was up and running. Thank you!

The Stationery Life!
United States
2 months using the app
Rise.ai replied December 19, 2019

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

January 2, 2020

Great app and functionality and really great service. Unfortunately for us, it wasn't the best timing but we will surely come back to it in the future.

Manipura Malas
Netherlands
8 months using the app
Rise.ai replied January 2, 2020

Thank you for your review. Our support team is always here to help you ✨

We hope to see you back soon.

March 10, 2021

Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.

The Meat Box
New Zealand
7 months using the app
January 18, 2022

This app is awesome! It has a great interface and setup is easy. All my questions were answered promptly by Pauline and I highly recommend using this app.

Allen Designs Studio
United States
7 days using the app
Rise.ai replied January 23, 2022

Hi there,

Thank you for the wonderful review! We're happy that Pauline could help, and if you need any further assistance, please reach out to our team :)

April 28, 2020

Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.

Refresh Wellness
Singapore
6 days using the app
January 6, 2021

Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating.
Thanks Team Rise!

Ooni USA
United States
About 1 month using the app
October 20, 2021

Loved that we could create a more branded referrals program for our customers. Needed help with the setup and the team was super fast and helpful, thanks!

Nili Lotan
United States
2 months using the app
Rise.ai replied October 20, 2021

Love that we could be the solution you were looking for!

Edited May 1, 2020

A little premature, but I have shopped and configured enough apps to know this one is above the rest. Great enthusiastic human support. So far, top notch!

One Part Co.
United States
4 days using the app
Rise.ai replied May 1, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

October 12, 2021

Fantastic customer service from Pauline at Rise.ai. She worked with me to find a solution to our issue and we had it resolved within minutes. Thanks Pauline

Silk Oil of Morocco
Australia
4 months using the app
Rise.ai replied October 20, 2021

Glad Pauline, aka "the problem solver", was able to help you. Thank you for the review :)

December 28, 2021

Rise has made us a better, more reputable business since we introduced it to our customers. Service and troubleshooting from the team has been amazing too.

GLOWco
Singapore
About 1 year using the app
Rise.ai replied December 30, 2021

Thank you for the review! We are so pleased to hear that we have helped make your business better :)