Reviews (760)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.
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Amazing app and just as amazing and very efficient customer service from Sam. Thank you!! We are looking forward to working a lot more with rise.ai in the future.
An awesome feature specifically for e-commerce sites. Super easy to integrate and a highly responsive customer care makes this a must-have app. Highly recommended.
Thank you for your 5-stars review. Our support team is always here to help ✨
We hope you'll use Rise on even more stores in the future!
Great App - well designed and easy to implement. Had the chance to speak to Eddie (customer service) about some of my questions - super clear, friendly and helpful!
Hi there! Thank you very much for the review :) We're glad Eddie was able to assist and that you found the implementation easy. If you have any additional questions, our customer support team is here to help!
Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)
Customer service is amazing! John helped me fix the flow within minutes. Amazing experience, would recommend this app to anyone who is looking for a loyalty program!
Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)
We use this app for gift cards and we really love the feature so far. Eddie was great helping me set things up. He was very fast and had answers to all my questions.
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.
Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!
Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!
Very helpful!!! Eddie Cris Duran was super efficient and he fixed my issue in a timely manner. The app has helped us so much provide a new experience for our customers.
Hi there,
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well
