Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

Edited November 29, 2021

App works great for gift cards and store credit! Easy to use. Customer service team is also very responsive and helpful. Shout out to Pauline for the great customer support!!

Naternal
United States
Over 1 year using the app
Rise.ai replied December 1, 2021

Thank you for the review! Glad to hear everything is easy to use and you received great customer support from Pauline and the team :)

February 10, 2020

Wonderful app and onboarding team.
They have made an omni experience possible for a 5 instance / one brand Shopify project.
Very attentive, responsive and easy to understand.

Creed Boutique
United States
27 days using the app
Rise.ai replied February 17, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential and Multi-Store gift cards and rewards are a great way to do it. It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit program.

December 8, 2020

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Pumpkin Creek Ranch
United States
10 days using the app
April 19, 2020

I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.

Types & Symbols
United States
3 days using the app
Rise.ai replied April 22, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

Edited March 1, 2023

John was great! He was patient and gave me the time to understand and resolve my situation. I would recommend this app not only for how it performs but the assistance they offer.

WigentonCandleCo
United States
3 months using the app
Rise.ai replied March 15, 2023

Hi WigentonCandleCo,

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

April 18, 2020

I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.

Very Stylish Girl
United Kingdom
About 23 hours using the app
Rise.ai replied April 22, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

September 23, 2021

The customer service I received from Eddie today was phenomenal and that's very difficult to find these days. Thanks for quick response and action on fixing my overlapping button!!!

Happy Everything! by Laura Johnson
United States
Over 1 year using the app
Rise.ai replied October 20, 2021

Customer support is our number 1 priority and Eddie is a star! Thank you for acknowledging his great work :)

March 29, 2022

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

HEIRESS BEVERLY HILLS
United States
Almost 2 years using the app
Rise.ai replied March 31, 2022

Thank you for your positive feedback, happy the issue was resolved :)

We're always happy to assist, don't hesitate to reach out again if you have any other questions!

Edited December 3, 2019

I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app

La Costa Organic Jewelry
United States
7 days using the app
Rise.ai replied December 4, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

May 27, 2019

App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)

Nomi+Sibs
Canada
8 days using the app
Rise.ai replied May 27, 2019

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!
Just don't forget to come back and update once you get the results ;)