Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

July 27, 2022

We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues

Porch Potty USA
United States
22 days using the app
Rise.ai replied July 29, 2022

Yay! We are delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.

November 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

JUST FRED.
United States
About 12 hours using the app
December 7, 2022

I was looking to find out about how to do a promotion and was given detailed instructions as to how to do it. The answers were quick, detailed, courteous & very helpful.

Dose of Colors
United States
About 2 years using the app
Rise.ai replied December 21, 2022

Yay! Good luck with your promotion!
Hit us up should you need further help with anything. :)

November 18, 2022

Chose this app for its flexibility in sending gift cards to recipients directly on a specific day. So far, everything is working well. Customer support has been excellent.

Burley
United States
16 days using the app
Rise.ai replied November 30, 2022

Hi Burley,

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

March 22, 2022

We love the App, so far very easy to integrate. We had a couple of questions and John and Pauline helped us a lot. They were very responsive and patient during the process.

Studio Malek
Mexico
7 days using the app
Rise.ai replied March 31, 2022

Thank you for your review :)

It's good to know you've had an easy integration experience.

John, Pauline, and the rest of the team will be happy to assist further if any other questions come up!

April 10, 2018

I had many questions about the app, and detailed specifications about what I wanted it to do. Ari at GiftWizard was amazing and got me through the whole process. Thank you!

Wellbeingspa
United States
17 days using the app
December 12, 2019

We used this app to send electronic gift cards during the holidays, and it has been seamless. The team is super helpful and responsive to questions. Highly recommend the app.

LATHER
United States
16 days using the app
Rise.ai replied December 16, 2019

Thank you so much for this great review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

February 24, 2023

Absolutely amazing app with lot of possibilities what an online store need to increase the orders and the customer base. Professional looking and very fast support. Worth it!

SAMBIRANO GOLD - KAKAÓBAB, KAKAÓVAJ, 100% CSOKOLÁDÉ WEBÁRUHÁZ
Hungary
1 day using the app
Rise.ai replied March 15, 2023

Yay! We're delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.

November 4, 2017

Great app. Had a couple of minor technical issues but Ari resolved these incredibly quickly. Very impressed with the service and hoping my customers find it helpful. Thankyou.

Scruffs To Crufts
United Kingdom
3 days using the app
November 7, 2019

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

Scent & Fire Candle Co.
United States
20 minutes using the app
Rise.ai replied November 10, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊