Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

November 10, 2020

This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)

Beary Nice NZ
New Zealand
Almost 2 years using the app
Rise.ai replied November 13, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

December 4, 2017

Very helpful app! Does a nice job at making products instantly available as gifts. Sounds like they are adding more features that are coming out this week which we will use right away.

Willow Street Pictures
United States
Almost 3 years using the app
May 5, 2020

Rise.ai has been wonderful for us. Imported all our gift cards in a matter of a few hours, when compared to the alternative it has literally saved me days worth of work. Thank you guys!

Olive Ave Boutique
United States
About 2 months using the app
May 14, 2020

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

indigo & violet studio
United States
Over 1 year using the app
February 15, 2023

Support team is very responsive. Integrates easily into Shopify store, best part is the ability to allow users to schedule gift card deliveries (great for use during the holiday season)

Crossrope
United States
About 1 year using the app
Rise.ai replied March 15, 2023

Hi Crossrope,

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and our Customer Support team.
Hit us up should you need further help with anything. :)

May 12, 2021

Sam was incredible helpful in getting us over the finish line to set up the loyalty program. We are very excited to launch a loyalty app to help increase loyalty and customer retention.

Greenwich St. Jewelers
United States
7 months using the app
July 4, 2021

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

Zahraa The Label
United States
About 1 month using the app
Edited February 6, 2022

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Up Higher Apparel
United States
5 days using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

August 15, 2022

everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.

Bestaroo
United States
Over 2 years using the app
Rise.ai replied September 5, 2022

Thank you for your review! It's great to know that Pauline was able to help you efficiently.

Please feel free to reach out should you need further help with anything.

June 29, 2020

Great system for my reward program and gift cards. A few issues with work flows, but the customer service team has been very helpful in fixing and have responded promptly to my questions.

The Rose Hanger
United States
3 months using the app
Rise.ai replied July 1, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.