Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

February 1, 2021

Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do.
Amazing customer support, very knowledgeable and very helpful.

CharmsToTreasure
United States
2 days using the app
November 19, 2021

Eddie on the Rise team was phenomenal to work with! He was super helpful and responded quickly. This is our first time launching an online rewards program and I am so happy we chose rise!

Sift Dessert Bar
United States
14 days using the app
Rise.ai replied November 21, 2021

Wow! Thank you for acknowledging Eddie's customer support. We are pleased Eddie helped make your first time launching a rewards program a positive experience. Reach out with any questions :)

Edited November 26, 2019

The app works great. The technical support team helped us set it up in our store very fast. I would definitely recommend it to someone looking for alternative apps for Gift Cards and more..

Salón Boricua
United States
16 days using the app
Rise.ai replied November 28, 2019

Thank you for this positive review - we appreciate it 🙏

Keep up the good work with your Store Credit and Rewards Program!

November 2, 2020

We use this app daily and the team at Rise has been exceptionally helpful with getting our program up and running and helping us grow our customer-base and our business as a whole! 5 stars!

The Sporting Gent
United States
3 months using the app
Rise.ai replied November 3, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

January 4, 2021

We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!

MATE the Label
United States
3 months using the app
November 10, 2022

Customer service is top notch. Pauline had our issues handled within hours. Implementation was simple and straightforward. I do hope that the "gift a subscription" feature is in the works :)

Fish Fixe
United States
7 months using the app
Rise.ai replied November 16, 2022

Hi Fish Fixe,

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.

Edited September 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.

Very happy with the output. Strongly referred!

Chantecaille
United States
About 2 months using the app
Edited May 28, 2020

I had trouble setting it up originally. I had to bring on a developer. But it is a good app. We haven't utilized all of its capabilities yet so we will see how things go. So far so good though.

WAMA Underwear
United States
3 months using the app
Rise.ai replied June 4, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

June 16, 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Appalachian Standard
United States
1 day using the app
Rise.ai replied June 17, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

February 3, 2021

These guys are the best, the most helpful team I've encountered in my professional life.
I've been treated with the most respect by the support team that always been on my side.
10/10! perfect :)

Danon Jewellery Israel
Israel
About 1 month using the app
Rise.ai replied February 8, 2021

Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome.