Reviews (761)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

February 6, 2020

Best gift card app out there. Elevates the customer experience for gift cards and adds the ability to send gift cards via email. We love that you can build automated workflows and promos around gift cards. Have not explored the Loyalty side, but are starting to expand the integration. Great team and support at Rise. We've been with them for over a year now and have added them to multiple Shopify stores.

Boody USA
United States
About 1 year using the app
Rise.ai replied February 10, 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

August 20, 2019

Great product with a great team behind it too that genuinely wants to see its users get the best out of the app. I was super surprised to have received a call from Ari who then proceeded to help me out with a urgent issue we were facing. Not to forget Noa who's been ever so courteous on the help chat over the past few days. Keep it up. i wish you guys all the success with this app. We are here to support you!

Avenys Malaysia Sdn Bhd
Malaysia
26 days using the app
Rise.ai replied August 26, 2019

Thank you so much for the review and for recommending our app :)

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

January 27, 2022

The app itself is very easy to implement. The set-up of the various types of emails and programs is not hard, but not totally easy either. It takes time but the end result is very good. Where this group excels is the customer service. When I do have a question or don't know how to do something, I just send a chat and they are quick to respond. They are extremely helpful and thorough. I enjoy working with them!

RoC® Skincare
United States
8 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

December 1, 2021

I love working with the Rise team. They're response time is faster then light and they are always there to solve any issue that arises. Pauline has helped me on countless occasions and is always so informative and super friendly! Even when Rise is experiencing technical difficulties, the team is quick to respond and update!
10/10 would recommend working with this AMAZING team. Thanks again for everything! Riley @ GoJava

GoJava Werk Perks
Canada
9 months using the app
Rise.ai replied December 2, 2021

Hey Riley! We are so pleased to hear how happy you are with our service (especially with Pauline's support) and our app. Thank you for taking the time to write such a glowing review!

November 28, 2022

All-in-one solution for store credit! We wanted to give a better gift card purchasing experience AND revamp our referral progress. Rise allowed us to do both and manage it all from one place. We haven't rolled out our rewards program yet, but it will definitely be easy to do with Rise.ai. Also, love that we can integrate with our reviews platform! Customer Support is outstanding - super helpful, friendly, and quick to respond.

COMRAD
United States
2 months using the app
Rise.ai replied November 30, 2022

Hi COMRAD,

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

March 10, 2021

We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!

Kosas Cosmetics
United States
26 days using the app
September 19, 2019

WOW...the RISE crew is unbelievably helpful and their product is superb. We are always proposing new marketing schemes that require guidance and, perhaps, even some tweaks to how giftcards need to be handled (because of our 3rd party POS system). But the RISE team is ALWAYS ready and on the ball...helping us plan how to achieve our goal and assisting from the back end...And the wait time for support is negligible. So..once again...WOW.

Due West
Canada
8 months using the app
Rise.ai replied September 19, 2019

September 14, 2019
Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

June 10, 2020

This is my second review after Hila kindly help and answer all my relentless emails I mainly chose this app due to its feature of giving out gift card to customers in terms of virtual Loyal Card. Giving out gift card is great because now my customers can put in any additional discount code. I can run any promotion and now customers dont have to choose between using the promotion discount code or Loyal card. and thanks again for the awesome support!

SELLECTION
Malaysia
4 days using the app
Rise.ai replied June 12, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

Edited April 6, 2021

App easy to install. good team doing follow up and make any changes for you.
Will use it a bit more. only thing missing is if the client could have access to their store credit transaction so that they trust it more and can leave their store credit on it as they can see all transactions of their store credit.
it could be integrated because the info is also here in the admin dashboard. just have to show it in the customer account "store Credit"
thanks'

Allsport Ltd
Mauritius
8 months using the app
August 1, 2019

Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system.

With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page.

We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.

Enovation Controls Supply
United States
About 20 hours using the app
Rise.ai replied August 11, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊