Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

March 31, 2026

Eddie was great support and resolved my issue very quickly.

InnovAAte
Australia
Over 2 years using the app
Rise.ai replied October 2, 2026

Thank you so much! We’re so glad Eddie could help and get everything resolved quickly.

February 13, 2026

I recently installed the app and put it in use. Lots of interesting features that I'm planning to use to boost my conversions.
More importantly, I had a technical question that I submitted to the support and it was resolved in no time and in a very friendly and supportive manner. Highly recommended! Thank you John and Eddie!

The Makers Society Shop
United Arab Emirates
2 days using the app
Rise.ai replied October 2, 2026

Thank you so much! We’re glad John and Eddie could help and make your experience a smooth one.

January 23, 2026

The team was super helpful in getting our emails switched over to white labeling with a personalized subdomain. Thanks for all your help Eddie.

Grunt Style, LLC
United States
Over 3 years using the app
Rise.ai replied October 2, 2026

Thank you! We’re happy Eddie and the team could help get everything set up smoothly.

December 23, 2025

Eddie was a huge help getting support when needed

Kahawa 1893
United States
About 4 years using the app
Rise.ai replied October 2, 2026

Thank you! We’re happy Eddie and the team could help get everything set up smoothly.

December 15, 2025

Great customer support. Eddie was quick to respond and fixed my issue in seconds!

BlackToe Running Inc.
Canada
About 7 years using the app
Rise.ai replied October 2, 2026

Thank you! We really appreciate your support.

December 12, 2025

Eddie was fast and efficient, addressing our concern and assisting in determining next steps.

vicicollection-dev
United States
Over 3 years using the app
Rise.ai replied October 2, 2026

Thank you! We’re happy Eddie and the team could help get everything set up smoothly.

Edited December 19, 2025

Great fast and easy customer service with Eddie

Anastasia Beverly Hills
United States
About 2 years using the app
Rise.ai replied October 2, 2026

Thank you! We’re happy Eddie made it quick and easy. We’re here whenever you need us!

November 14, 2025

Eddie was so helpful in helping me track down a gift card code. I had a client awaiting an answer, so I really appreciated how quick he was to assist me!!

Thanks Eddie!

Mociun
United States
About 4 years using the app
Rise.ai replied October 2, 2026

Thanks so much! We’re glad Eddie could find the code quickly and help you get back to your customer.

November 6, 2025

Juna was a great help. Thank you!

KOIO
United States
8 months using the app
Rise.ai replied October 2, 2026

Thank you! We’re glad Juna could help, and we’ll pass along your kind words.

November 4, 2025

Junalou from the Chat Support team is super knowledgeable and efficient. Highly recommend the app because of the superb support and ease of use. Thanks!

Nature's Help
Australia
About 2 years using the app
Rise.ai replied October 2, 2026

Thank you for recommending us! We’re glad you’re finding Rise easy to use and that Junalou has been so helpful.