Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

December 21, 2017

I have been doing a complex Shopify setup for a national food brand. They wanted to expand their bacon of the month services. And, allow customers to gift orders to third party recipients. We made over $10,000 in just a few weeks of using Gift Wizard.

Like any app, there are sometimes kinks to work out. Off all the third party apps I installed in Shopify, ONLY Gift Wizard called me when I had an issue. Ari really cares. The product is outstanding.

You can even send out cards (Example $10), to any subset of emails you desire. The cards only get transferred into Shopify when they are redeemed.

I have 20 years experience in ecommerce software development. By far the best app I installed for my client. It is going to make my client happy. GREAT JOB GIFT WIZARD? And, especially Ari. You rock.

If you want to sell online subscriptions, gift cards, or the ability to gift sales items to others, this is the app to us. They are also making it better all the time.

Tenderbelly
United States
About 1 month using the app
December 23, 2025

I’m so glad we chose this app for our gift cards. It offers great features and runs smoothly. I also want to give a huge shout-out to the support team—they went above and beyond to help us get everything set up. Fast, professional, and genuinely nice people to deal with. If you are looking for a gift card app, this is the one.

SAINTZ
Czechia
4 days using the app
Rise.ai replied October 2, 2026

Thank you so much! We really appreciate the kind words and are glad you’ve had a great experience with Rise!

June 17, 2025

"The app is insanely expensive for what it offers and how messy the interface is. Even though the yearly fee was already charged, I'm uninstalling it. Total waste of money, and unfortunately I didn’t notice the end of the billing cycle – the charge for another year went through just yesterday... I’m not staying, I’m out."

woohoo.cz
Czechia
About 1 year using the app
Rise.ai replied June 23, 2025

Thank you for taking the time to share your feedback. We understand how critical it is for our merchants to feel they’re getting the value they expected, and we’re here to help address your concerns.

At Rise.ai, we offer flexible pricing plans built to support businesses of all sizes, from emerging brands to large enterprises. Our goal is always to deliver value that drives growth, retention, and ROI. We’d love the opportunity to connect with you directly to better understand your needs and explore a price point that works within your budget while maximizing the potential of our platform.

Our team has proactively reached out to you to continue this conversation and ensure we find a resolution that works for you.

We’re here to help get things back on track and wish you success in the meantime.

January 18, 2026

This is a truly brilliant app and great customer support in the chat room and in web meetings when needed.

Good Food Project
United Kingdom
17 days using the app
Rise.ai replied October 2, 2026

1. Thank you so much! We really appreciate the kind words and are glad you’ve had a great experience with both the app and our support team.

December 18, 2025

Great support, always sort out problems super quickly! 100% recommend.

Sculpted By Aimee
Ireland
Over 1 year using the app
Rise.ai replied October 2, 2026

Thank you! We really appreciate your support.

September 2, 2025

Amazing experience with the support

Sleeklemon
United States
About 2 months using the app
Rise.ai replied October 2, 2026

Thank you! We’re happy you had such a good experience with our support team.

August 13, 2025

Very Helpful. Thanks

Sierra Madre Research
United States
About 3 hours using the app
Rise.ai replied October 2, 2026

You’re very welcome! Thanks for taking the time to leave a review.

July 24, 2025

Also very helpful and it's been seemless to use! Highly recommend.

TeaElla
United States
Over 5 years using the app
Rise.ai replied October 2, 2026

Thanks for recommending us! We’re glad Rise has been easy to use and our team has been helpful along the way.

May 13, 2025

Great service. Super responsive and problem solving. Highly recomend.

Frank & Eileen
United States
Over 2 years using the app
April 11, 2025

Very easy and use friendly.

Revibe
United Arab Emirates
5 months using the app