Reviews (760)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.
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Really works well for us. Their customer service is amazing.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!
Great support!
Thank you for your review!
We're here if you need further assistance on anything else! :)
Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team will be ready to help! :)
Thank you so much for your assistance on this!
Thank you for your awesome review! We're glad to know that you received a great customer service from John!
If anything else comes up, please do not hesitate to let us know.
As usual, Eddie was an awesome help with a question and a fix. Thanks!
Thank you so much for this great review. We're so happy you love Rise.ai 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
We're LOVING this app so far. Their customer support chat peeps are SO NICE and helpful. 10/10 worth giving this app a go!
Hi there,
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
It's impossible to cancel your account and plan - they make it really hard for you.
Hey - Yishai from the Rise team here.
Rise, like all official Shopify apps, can be uninstalled within your "App and sales channels" settings page on the Shopify admin.
I can see that our support assisted you with this within a few minutes of reaching out. If there are still any ongoing issues we would be more than happy to continue assisting you on our existing thread.
Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended！！
Hi, this is Itay, Head of Support at Rise.ai.
Rise.ai does support stores with subdomains, as well as a variety of other custom setups including multi-store and mutli-brand accounts. If you encountered issues with your specific configuration, we’d be happy to take a closer look and help resolve them.
Our support team is available 24/7 with an average response time of under 2 minutes. I’ve also personally tried reaching out through multiple channels, so please feel free to respond directly or contact us anytime. We're here to help.
Super application, très intuitif, bon parcours clients le support est très réactif et parle français
Je recommande
Eddie was an excellent support assistant. I could not figure it out without him.
