Reviews (760)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for consolidating gift cards, store credit, and loyalty, often driving 5–25% extra revenue. They like using store credit instead of points, clear gift card management, and easy setup with custom designs and bulk creation. Cashback, tiered rewards, and store-credit refunds are widely used. Integrations, white-labeled emails, and especially fast, hands-on support are frequently praised.

February 2, 2024

Good app, very user friendly with tons of tutorial videos. Great price and most of all great customer support.

Ethical Grace
Italy
About 2 years using the app
Rise.ai replied February 20, 2024

Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!

December 19, 2023

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
Switzerland
3 months using the app
Rise.ai replied February 20, 2024

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

November 2, 2023

Prompt feedback with detail support

K-ZONE STUDIO
South Korea
8 days using the app
Rise.ai replied November 15, 2023

Thank you for the review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

October 20, 2023

We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!

De Gele Flamingo Stage
Netherlands
17 days using the app
Rise.ai replied May 8, 2025

Hi there,

I'm Itay, Head of the Support team at Rise.ai.

Rise.ai is built to help brands drive long-term customer loyalty with various tools around store credit, cashback, compensation and gift cards. We offer a few pricing options, monthly and annual, so merchants can pick what fits their store best.
In your case, the annual plan was selected and charged as expected once the trial ended.

I can see you've already reached out and that we were able to assist you in resolving this in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out again.

August 30, 2022

Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.

Rifò - Circular Fashion made in Italy
Italy
About 2 years using the app
Rise.ai replied September 7, 2022

Thank you for your review!
We are thrilled to know that our app is helping you with your business.
Please feel free to contact us if you need further help or have additional questions.

January 17, 2023

O aplicativo cumpre tudo o que promete, possui interface amigável e fácil de usar. O atendimento do suporte é excelente.

Nordweg
Brazil
29 days using the app
Rise.ai replied January 31, 2023

Hi Nordweg,

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

June 4, 2023

Hat leider nicht wirklich die gewünschten Funktionen und für den Funktionsumfang deutlich teurer als vergleichbare Apps.

derkleinefratz.de
Germany
9 days using the app
Rise.ai replied May 15, 2025

Hi there, Rise.ai's digital wallet solution offers robust features that have helped brands increase customer lifetime value through our integrated store credit, gift card, and loyalty programs.

We'd love to learn more about the specific features you were looking for, as many of our most powerful capabilities can be customized to meet unique business needs. Our 24/7 support team is always ready to help you maximize value and ensure you're leveraging all relevant features for your business goals.

August 15, 2022

We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.

yellowpop3.0
United States
7 months using the app
Rise.ai replied September 5, 2022

Thank you for your feedback, and we're glad to know that you find our app helpful in your business!

Should you need help with anything, please don't hesitate to reach out!

August 22, 2022

Le service support est très réactif et les options de Rise.ai sont très flexibles ce qui offrent un large choix de customisation.

PowerHouseTahiti
French Polynesia
2 months using the app
Rise.ai replied September 5, 2022

Thank you for your review!

We're delighted to know you could utilize the variety of the app's functionalities and were able to customize it according to your needs.

December 20, 2022

Great service from the team :) Very quick response - within minutes and issue fixed. And the app is absolute amazing :) Thanks again :)

Zandershop
Denmark
Over 1 year using the app
Rise.ai replied December 21, 2022

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.