Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

February 10, 2023

We are big fans of their app, but even more impressed with the customer service. They fix any issues at lightning speed. The team is a joy to work with, too.

Birdytell
United States
About 3 years using the app
March 9, 2022

They really did think through every eventuality as far as configuration goes. Tim and his team have built a fantastic app that can do whatever you want it to!

Billies Pecans & More
United States
7 days using the app
July 19, 2020

Great app, super helpful for my business!
Also, their support is always quick to respond, which is obviously SUPER important as a business owner.
Thank you guys!

Petals LA
United States
About 2 months using the app
November 16, 2020

Great tools for gifting and great, rapid reply service for any issues. Really like the gift messaging, multiple shipment and future date planning functionalities.

Fohm Co
United States
27 days using the app
September 20, 2021

Fantastic functionality and OUT OF THIS WORLD customer service! It's so rare to find an application with support willing to edit themes for you. Highly recommended!

LaMonarcaBakery
United States
4 days using the app
December 3, 2019

Fast responses and positive can do attitude from Cam and Zac thanks guys - support levels like this are really reassuring when using a 'mission critical' app like this!

Oh Goodie
New Zealand
12 days using the app
March 3, 2021

I needed help getting this app installed on my site correctly and the team was so helpful! They got it done very quick. Excited to start using it on my site when we launch.

Tea with Tae
United States
1 day using the app
July 14, 2020

We use this app to allow our guests to ship gift baskets to multiple recipients from a single order. The app has really improved our business. The support has been excellent!

Kneaders Bakery & Cafe
United States
21 days using the app
November 5, 2020

What a responsive, smart team. Installation was smooth. The Giftship Team is there for questions & help along the way, really appreciate that. Great results! Highly recommend.

Maureen Abood Market
United States
Almost 2 years using the app
January 25, 2021

Great app! It simplified our gifting process and the tech support is unparalleled! Really helped us get off the ground and get going while makings things simple along the way.

RED DOOR DESSERTS
United States
12 days using the app