Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

January 25, 2022

I had some trouble setting it up and a support person helped me out immediately and even recorded a tutorial where he showed me how to make changes in my website. Super helpful!

Nutmeg + Honey
United States
About 19 hours using the app
Edited March 16, 2023

Giftship is a great app for gift-related ecommerce. When things come up that aren't working correctly, they are quick to respond and resolve the problems. Overall, a very good app.

Heartfelt Gift Box
United States
3 months using the app
April 6, 2023

Giftship is amazing. They were even able to help us implement an extra delivery charge that is triggered by a specific selected date. They were really fast at getting it in place.

Grace Rose Farm
United States
Over 1 year using the app
Edited February 4, 2022

The app does the job. It's helping the grown of our business. Sometimes we just get some missing information, but after some deep analyzing with support, it's just a Shopify hiccup.

Bite Society
United States
10 months using the app
October 18, 2021

It has all of the features we were looking for! I had some set up issues due to third party site template, but their customer support was very quick to respond and solved my problem.

Sahm's Restaurant Group
United States
About 3 hours using the app
May 1, 2020

Kevin from their Support Team was super responsive and immediately squashed the bug (late on a Friday) to get Giftship installed into our theme. Great work Kevin, thanks for the help!

Crafty @ Home
United States
3 days using the app
November 11, 2020

We recently added this app to our site and it has been great! Customer service is wonderful, any issues we've had has been quickly fixed by their team. I have yet to find a similar app!

Lifetherapy
United States
About 1 month using the app
January 31, 2023

Giftship is an awesome way to customize the gifting experience for your customers. The best part, the customer service is AMAZING! We highly recommend adding this app to your Shopify site.

Ferne Boutique
United States
3 months using the app
September 2, 2020

This app is very helpful for our customers to send their gift items to multiple addresses. In addition, their support team was very helpful and fast in fixing an issue we were experiencing.

Crio Bru
United States
About 1 year using the app
December 16, 2021

The Gist team is very helpful and responsive, email chat was quick and effective. We got setup through the setup wizard and the minor visual tweaks were performed within the hour. Thanks Tim!

Rosso Coffee
Canada
2 months using the app