Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

November 14, 2018

Great App! The support team is fantastic!

They always responded in a timely manner and provided support until every issue was resolved!

Dulcet Gift Baskets
United States
About 1 year using the app
June 22, 2021

Exceptional service from Tim - really fast and efficient. Very impressed. also a great app and has helped us with multiple functionality.

Craft & Crumb
United Kingdom
9 months using the app
September 14, 2018

Awesome app. I've worked with this app for several months and it is a easy to use and has provided a user friendly addition to our website.

Thorncrest Farm & Milk House Chocolates
United States
7 months using the app
May 22, 2018

The program takes a bit of time to customize but the developer is very helpful in doing this. I would recommend this app for any gifting company.

Muttsmousers
United States
24 days using the app
Edited October 19, 2020

Amazing customer support. Helped me to get the app to work for my store. Love it. Highly recommended for gift messages. So responsive and on it!

Seattle Chocolate Company
United States
7 months using the app
January 21, 2021

Absolutely love this app. Not only does it do exactly what we need it to do, but the customer service & support team is wonderful. S/o to Zac Fair.

Puzzledly
United States
9 days using the app
October 18, 2021

Absolutely brilliant customer service. The team went out their way to help me install and configure. And the app is working well. Highly recommend.

Galah Press
Australia
22 days using the app
August 27, 2020

Quality app that is great for enabling an easy gifting option for customers. Kevin provided A grade support with getting it set up perfectly for us.

#GoKindly
Australia
4 days using the app
November 9, 2020

Giftship's features are amazing and has really helped my business a lot! Customer service is excellent! Thank you Giftship for creating such a great app.

Licorice.com
United States
About 2 months using the app
Edited July 29, 2020

Once again, these guys came through to help us out of a sticky situation. Been using the app since Oct. and have not had any problems. Highly recommended.

FloridaOrange.com
United States
9 months using the app
Gist replied November 12, 2019

Thanks so much, it was great working with you getting everything set up!