Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

May 22, 2018

A wonderful product that fits our business type. Personally, I think this should be a standard part of shopify. Good program.

Hops Collective
United States
27 days using the app
November 16, 2021

Giftship had very good customer service. They were able to address my concern and they were able to quickly resolve my issue.

Real Scents
Philippines
4 months using the app
March 3, 2021

I have been using GiftShop for about 3 months now. The best part is great service from the team. Always responsive and helpful!

COUP Champagne
United States
3 months using the app
June 9, 2018

Had some issues making it look exactly like our theme. But with a little work it was perfect. The app developer was most helpful.

Monthlysommelier
United States
About 2 months using the app
October 3, 2020

Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!

SMALL PACKAGES
United States
About 1 month using the app
November 10, 2020

As the florist and gift store the delivery date feature is perfect. The customer service is fast, reliable and extremely helpful.

The Flower Crate
New Zealand
7 months using the app
October 23, 2018

Awesome app and customer support. Appreciate Tim's continuous help and support for our custom needs. I'd highly recommend this app.

New Jersey Blooms
United States
6 months using the app
October 21, 2019

Great app. Really good price and very helpful people! I look forward to seeing what it can do now that we have it set up properly.

The Candleberry® Candle Company
United States
4 months using the app
Edited November 3, 2021

Very good app and excellent support from the tech team , highly recommended.
The feature to ship to multiple addresses is also great.

Lotus Arts de Vivre
United States
2 months using the app
April 27, 2021

I installed for my mother's day gift sets and it works wonderfully! I am very pleased, it does everything that I needed and then some.

Elle Vie Body Products
United States
About 2 hours using the app