Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

September 13, 2018

This is a great app for a gift business. We use the date picker in addition to the main feature of shipping gifts to multiple addresses. Support has been timely and addressed issues quickly for the few items we have encountered.

Heartwarming Treasures
United States
8 months using the app
February 16, 2021

I used Giftship to help create a more tailored shopping experience for my customers. I did have an issue with random characters showing up at checkout but the support team (Zac) pointed me to an easy-to-follow article. Thanks so much!

PARU
United States
3 days using the app
September 27, 2018

Excellent Product! Does exactly what we needed. Customer service is excellent and very quick. We had a particular situation that, nothing to do with their app, but they helped us out with a reinstall of the app! Highly recommend this App.

Gardens of The Blue Ridge
United States
5 days using the app
June 7, 2018

This app is fantastic. It delivers on ALL it says it will do. More importantly, their customer service is the BEST customer service I have ever encountered with a shopify app (and we use a lot of apps). I really can't recommend them enough =)

Taja Collection
United States
11 days using the app
Edited June 30, 2021

We have thoroughly enjoyed this app so far. The service from Tim was timely and great when we needed to make a change to the gift message positioning in the cart. I've used other gift message apps but this one is definitely better than the others.

GIFTABLE GOODIES
Canada
4 months using the app
January 21, 2019

This app has allowed our customers to ship to multiple locations within 1 order. There were some glitches along the way but the customer service has been stellar! They always get back to me very quickly with a fix. I would highly recommend this app!

Words with Boards
United States
5 months using the app
April 22, 2020

This app has been so helpful to us when launching a limited gifting series at our shop! It has the exact functionalities we were looking for, and support has been unmatched. Thank you Tim for helping answer our questions and to the whole Giftship team!

THELIFESTYLEDCO Shop
United States
13 days using the app
September 11, 2021

Have been working with Mitch to do a complete website overhaul. Its so refreshing to find an app that can do what I ask instead of hitting brick walls all the time. Loving my new website and looking forward to working through a few more customisations!

Bridesmaid Boxes
Australia
3 months using the app
August 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Karma Kookies
United States
Almost 4 years using the app
Edited November 27, 2021

Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!

Poppy & Peep
United States
2 months using the app