Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

January 29, 2025

Very responsive support, quick to help make everything work. There seems to be lots of other features that I haven't utilized, but one day I will test some other things out.

Piper and Leaf Tea Co.
United States
About 1 year using the app
January 14, 2025

Been using Giftship for a number of years. The app is continuously upgraded and always love the new features they add. Super easy to use and very helpful team behind it. Customer service is always a breeze.

VERLOOP | knits
United States
About 4 years using the app
November 1, 2024

Great, fast customer service!

Marcoot Jersey Creamery
United States
Almost 3 years using the app
October 31, 2024

Excellent support! And not just on one occasion but on many, related to making apps work together with themes. Brilliant. Wouldn't hesitate to recommend!

Shepherds Purse Cheeses
United Kingdom
About 3 years using the app
October 8, 2024

These people actually got our glitch fixed and our website functions back on track - was a busy time of the year for us for the functions to be playing up, but they nailed it - Thanks Greg and Tim

BarclaeRidge
New Zealand
About 2 years using the app
September 5, 2024

Amazing app, with extremely responsive and helpful support! We've needed several modifications, and the team behind this app has helped us every time. Strongly recommend them :)

Traditions
United States
24 days using the app
September 3, 2024

Giftship support is truly exceptional. There were a few things that weren't working initially and I received personalized attention and fast support! Excited to see how this app improves our business and customer experience.

St. Brown & Co.
United States
6 days using the app
April 5, 2024

Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!

Drinksi
United States
24 days using the app
Edited June 17, 2025

We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is always super helpful with any questions or requests!

Luxe & Bloom
United States
Over 2 years using the app
January 22, 2024

This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.

The Bloom Box
Singapore
8 months using the app