Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

January 2, 2024

Amazing app, amazing support. Really high quality all around. Glad to have found it. Thank you Jayson for your prompt support and keeping me in the loop even through the christmas/NY holiday weekend.

Dan's Desserts
United States
4 days using the app
November 24, 2023

GiftShip customer support have been superb! They have helped us with a lot of hurdles to help make automated processes work smoothly within our business at Molly's Bakehouse. Reply time is ALWAYS within 24 hours which is amazing as a busy business owner trying to fix problems. Would HIGHLY recommend! 5*

Molly's Bakehouse
United Kingdom
About 1 month using the app
November 1, 2023

Great app and the customer support is amazing! Thank you Jayson for everything you've done!

You Booze
United States
About 1 month using the app
September 30, 2023

Working app and has very good support. Appreciate the devs. Thank you!

Liberty Orchards
United States
3 months using the app
September 8, 2023

App works well, and even better - customer service is super fast and friendly!

Colorado Crafted
United States
11 months using the app
August 22, 2023

Our experience with Gift Ship has been so good! The team has gone out of their way to offer support and training for our team as we learn to navigate the app. They are quick to respond and very helpful!

T H E W I L L O W S B O X & C O .
Canada
About 1 month using the app
March 15, 2018

Great customer service. They are very friendly and responded to my questions very quick!

Rattlesnake Ranch Pecans
United States
2 days using the app
October 27, 2020

Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!

Lula's Garden
United States
About 1 year using the app
Edited May 28, 2019

I use this app for the card messages and delivery dates on the calendar. I am loving it! Great support!

Verbena Flores
Brazil
7 days using the app
October 12, 2018

Fantastic app! Zac & Tim are very responsive by email and quick to answer any questions. Highly recommend!

C. KRUEGER
United States
About 2 months using the app