Reviews (269)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

April 10, 2026

Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.

Formosa Chocolates
United States
About 2 months using the app
February 3, 2026

the team is always willing to help and super fast in responding with any questions or issues.

Cheers in a Box
United States
Almost 3 years using the app
January 8, 2026

The Giftship team was incredibly helpful and patient as we worked through the best possible solution for our situation. While they weren’t able to help entirely, they did find a workaround that helped significantly

The Nuttery
United States
Over 1 year using the app
October 31, 2025

Super fast response time! Very helpful! Jayson and the team are great!

Fort Worth Cattle Co
United States
9 days using the app
July 9, 2025

One stop solution for core functionalities in the business. Tim & Jayson helped with each and every step from the start.
The best customer service on the Shopify app store.

Giftroo
Australia
10 months using the app
Edited December 3, 2025

Very prompt with replies and extremely helpful. Has been a great app for our store and handles all the different types of items we ship.

Brennans Market
United States
About 6 years using the app
May 1, 2025

Very easy to work with and excellent support! Mahalo for all of your help Giftship!

Maui Pineapple Store
United States
5 months using the app
April 30, 2025

Love this app and I love the support team! Always quick to respond, and always with a solution. Can't recommend it enough!

Cristaux Shop
United States
30 days using the app
March 14, 2025

Giftship makes my life a lot easier! I like the functionality of the app and the developers are so nice and helpful. They are extremely prompt and get the job done quickly! Highly recommend.

vibeboxshop
United States
Over 2 years using the app
February 12, 2025

Great service, Jayson B. was very helpful and knowledgeable, thanks for your service, looking forward to working with your company for a long time

JEWELRY COINS N MORE
United States
5 months using the app