Grapevine Post Purchase Survey
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Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑value, easy‑to‑use way to run post‑purchase and checkout surveys like “How did you hear about us?” They report strong completion rates and use the data to refine marketing channels, budgets, and NPS. Many appreciate the Shopify‑native setup, flexible targeting and branding, solid analytics and exports, Klaviyo and Flow integrations, and responsive support—especially given the low monthly cost.
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Easy to use and install - they have great filtering options & analytics that we have found super useful when reviewing responses from customers.
Thank you so much for your review, we really appreciate you taking the time to share your experience. It's great to hear that your'e gaining useful insights by filtering your survey responses. We also have an MCP Server that allows you to connect your AI tool of choice to ask questions about your survey responses. It's available to everyone.
Easy to set up and work with - we collected over 12000 valuable answers.
What a great milestone, 12,000 valuable responses. Thank you so much for taking the time to share that. If you need anything else, we're here to help.
Great for capturing information post-purchase. Stuart was very helpful in helping me create a detailed report.
Thank you so much for taking the time to leave a review, Alexia. Getting responses from customers who purchase a specific product into Google Sheets via Shopify Flow is a tidy setup. If you need anything else, we're here to help.
Great app, does exactly what it's supposed to do. Love the MCP feature where I can plot all survey data in Claude and at just $25/month that's unbeatable value.
Thank you for taking the time to submit a review and share your experience, it is much appreciated. Really glad to hear you're getting value from the MCP connector, being able to pull survey data directly into Claude opens up so many possibilities for analysis. If you need anything else, we're here to help.
Tolle App, konnte bei uns die letzten Fragen zur Attribution klären.
Sehr guter Support, der uns auch einige Tipps gegeben hat, wie wir die App noch effektiver nutzen könne.
Für alle Shops die mehr als einen Marketing Kanal nutzen ist diese App Gold wert.
Vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie Ihre Erfahrungen mit uns geteilt haben. Die Zuordnung von Marketingerfolgen über verschiedene Kanäle hinweg ist eine dieser Fragen, die sich nur schwer beantworten lässt, ohne die Kunden direkt zu befragen. Umso schöner ist es zu hören, dass die App diese Lücke für Sie schließt. Sollten Sie weitere Fragen haben, helfen wir Ihnen gerne weiter.
Grapevine is a very easy tool to use. We used it to develop a customer post-purchase survey and connect it to our eCRM/e-mail tools. Sam and Stu with Grapevine have been very responsive and helpful with onboarding, setup, and QA'ing our effort. Highly recommend.
Thank you so much for taking the time to submit your review, it is very much appreciated!
Connecting survey responses through to your eCRM and email tools is a smart use case, it really extends the value of every response you collect.
Glad Sam and Stu could help you to get everything dialled in during onboarding.
Easy to use, good value for money and great customer support
Thank you for your kind review! It's great to hear that you find the app easy to use and feel that it's good value for money! Anything else you need, you know where to find us.
Best customer service I've experienced so far. the product works perfectly. highly recommended!
We really appreciate you taking the time to leave a review, thank you! Glad to hear the app is delivering and that our support team is over delivering. We're always here should you need anything else!
Brilliant app and brilliant data.
Thanks for the great review, it is most appreciated. We’re really pleased to hear that you like the app and that Grapevine Surveys is collecting insightful data! 🙌
Das beste Umfragetool ever
Wow, das beste ever, das hören wir gerne! Danke für die tolle Bewertung 😊
