Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (233)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑value, easy‑to‑use way to run post‑purchase and checkout surveys like “How did you hear about us?” They report strong completion rates and use the data to refine marketing channels, budgets, and NPS. Many appreciate the Shopify‑native setup, flexible targeting and branding, solid analytics and exports, Klaviyo and Flow integrations, and responsive support—especially given the low monthly cost.

September 3, 2026

This is a very easy-to-use addition to our Shopify platform and well worth the cost!

Balance of Nature
United States
Over 1 year using the app
Union Works Apps replied September 4, 2026

Thank you for your kind review Blake. Great to hear and see how easily you've integrated Grapevine Surveys and that you're already seeing the benefits. We'll always be happy to help further if needed.

August 20, 2026

Works well - And fairly priced - Very Happy

RAVE Coffee
United Kingdom
About 1 year using the app
Union Works Apps replied August 21, 2026

Thanks for taking the time to provide us with a review. Pleased to hear you're happy with the app and the pricing works for you. If you need anything else, we're here to help.

August 20, 2026

This has worked great for us at a good price.

HydroJug
United States
Over 3 years using the app
Union Works Apps replied August 21, 2026

Short, sweet, and to the point, thanks for taking the time to leave us a review. Glad it's doing the job well for you. If you need anything else, we're here to help.

July 31, 2026

Superb app!

woodsandwaves.co
Germany
About 2 months using the app
Union Works Apps replied July 31, 2026

Thanks for the great review! Really glad to see you're making daily calls to our MCP too... Keep up the good work!

August 25, 2026

This app is very user friendly. And the team is super helpful. Highly recommend it!

Nébuleuse Bijoux
France
Over 2 years using the app
Union Works Apps replied August 26, 2026

A recommendation and a shoutout for the team, we'll take that. Thanks for taking the time to leave us a review Margaux. If you need anything else, we're here to help.

May 18, 2026

Awesome tool! We have found it very easy to use and to receive valuable insights from our customers to help serve them better.

RamRods Archery
United States
Almost 2 years using the app
Union Works Apps replied May 19, 2026

Thank you so much for your kind review! We’re delighted to hear that Grapevine Surveys is delivering meaningful customer insights to better understand your customers. Thanks for being OUR customer ⭐⭐⭐⭐⭐!

June 23, 2026

very easy to use and convenient

Risen Lotus
United States
2 days using the app
Union Works Apps replied August 25, 2026

⭐ Thanks for your 5-star approval of Grapevine Surveys, glad to hear that you find the app easy to use and gain insights from.

June 21, 2026

everything great! I love the MCP connection. I can access my surveys directly with Claude!

REELOQ Outdoor - Lose yourself. Keep your gear.
Austria
3 months using the app
Union Works Apps replied June 29, 2026

Thanks for taking the time to submit a review Lukas! As you know, the MCP connection is a new addition and it's great to hear it's already proving useful. Pulling survey data straight into your existing AI Workflows is a powerful way to work with your results. Thanks for your help and patience in getting this feature released.

September 25, 2026

Ottima app. Facile da installare, comoda per survey post acquisto

King Attitude
Italy
3 months using the app
Union Works Apps replied September 28, 2026

Grazie per aver dedicato del tempo a recensire la nostra app: lo apprezziamo molto!

Ci fa piacere sapere che trovi l'app facile da usare per ottenere informazioni sui clienti dopo l'acquisto.

March 25, 2026

Grapevine is an excellent app. It has easy to set up and gives us several options to get post-purchase information from our customers. The survey results have been very helpful for us in understanding how customers are learning about our brand and what led to their purchase.

etúHOME
United States
22 days using the app
Union Works Apps replied March 27, 2026

Thanks for your fantastic feedback! We’re so glad that Grapevine Surveys has been easy to set up and useful in gathering post-purchase insights to help you understand what drives customer purchases and brand discovery. We really appreciate your support.