Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

Edited May 4, 2022

The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.

Manduka EU
Netherlands
Almost 2 years using the app
Edited July 23, 2019

Great app to build a FAQ page. Easy to use and robust. Works without issues on my theme. Super happy and would recommend to anyone.

ENDER LEGARD
United Kingdom
Over 1 year using the app
Edited August 5, 2021

We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.

Vine to Bar
United States
5 months using the app
October 10, 2016

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
Australia
34 minutes using the app
January 6, 2019

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

Glenlea Greenhouses
Canada
10 months using the app
April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

Nomz
Canada
About 23 hours using the app
October 20, 2020

A fantastic app and user friendly. I felt using this app is extremely easy to navigate for someone with no experience in the IT field.

African Traditional Home&wear
South Africa
2 days using the app
May 26, 2020

The app is user friendly and works seamlessly with our store. Justas was super responsive when I needed support! Highly recommended.

Travellers
Malta
9 days using the app
August 17, 2020

Good looking and fast support! Maybe a little expensive for just a FAQ but well I think it is the best option available out there! :-)

PoooliPrint™
United States
7 months using the app
January 3, 2022

It's easy to use and intuitive. Free feature is all that we need at this moment and we're glad we have an option to upgrade when needed.

Hemmens Hammock
Croatia
21 days using the app