Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

April 11, 2019

Easy and informative app. Very helpful and quick customer service!
I'm recommending this app to anyone in the need of a custom build FAQ!

Floby Överskottslager
Sweden
13 days using the app
April 12, 2019

Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.

HAIRHANCE
United States
20 days using the app
Edited May 20, 2020

I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com

DNA of Champions
United States
About 5 hours using the app
April 9, 2021

Fantastic and quick support from their team. I have been using this app for several years now. It works great and was very easy to install!

Leak Saver
United States
About 4 years using the app
April 27, 2020

Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.

Novaliv
Mexico
7 days using the app
November 25, 2020

Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!

Kamedi GmbH
Germany
10 months using the app
February 17, 2019

Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.

GETFOODI
Australia
About 24 hours using the app
April 9, 2019

Easy to set up and did what we expected. The App allows the moving of article and section when needed. Very easy to use.
Highly recommended.

NYSW
Hong Kong SAR
5 months using the app
Edited June 24, 2020

I found this app super easy to use. The professional looking results are great - it's good to have all FAQ in same place. I recommend the app

Organic Weave Shop
Canada
10 months using the app
February 21, 2017

The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.

Images By Miriam
United States
About 8 hours using the app