Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

January 25, 2017

Simply put - AMAZING! Great app. We made our FAQ page for B2B in 20 minutes from installation to finish. Hands down that's how apps should work.

Mmore Cases
Slovenia
About 3 hours using the app
January 10, 2017

Great FAQ app, simple and clean.
Also has a built in search function.
Have a look how it looks in action: http://therogueandthewolf.com/tools/faq

The Rogue And The Wolf
United Kingdom
4 months using the app
Edited March 24, 2020

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

SunneTropical
United States
4 minutes using the app
October 15, 2016

I just started to use this FAQs app, it's very easy to set up and looks professional on my store. Yes I would recommend it.
Joanna
UmpieHandbags.com

Umpie Yorkshire
United Kingdom
About 3 hours using the app
August 7, 2019

This is a really easy to use app! I do not have a bad word to say.....Its simple, it works.

If you want a F.A.Q. page you will get one for free here!

RK Jewellery Designs
United Kingdom
8 days using the app
July 22, 2022

App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.

Swiss Madison - well made forever
United States
About 1 year using the app
Shark Byte, Inc replied September 1, 2022

Thank you very much for the appreciation of our support level!
We are always trying our best to help our customers quickly and efficiently.

Please don't hesitate to contact us again ;)
Have a good one!

Best wishes,
HelpCenter team

September 3, 2016

This app is SO EASY to set up and use! I use it for a FAQ/Support Center for my business website and I couldn't be happier. I highly recommend this app!

Kat Scrappiness
United States
5 months using the app
February 10, 2019

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

Medencefóliázás
Hungary
36 minutes using the app
April 10, 2019

Its a Free App that does everything a FAQ could need. Why would you want anything else? This company is great to work with and it really is easy to use.

Angelus Direct
United States
5 months using the app
September 5, 2016

Easy to use and extremely stylish and professional once on the website. Highly recommend it to any business looking for an easy to use help center setup.

Live It Wear It
Canada
About 1 hour using the app